Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
Toronto ON M3H 2V1
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Reviews for Cozy World Inc.

Average customer rating:
10 10 (1428 reviews)

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sabouraa from Toronto
sabouraa from Toronto
1 review Toronto, ON
10/10

gas leak

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

my wife smelled gas in our home we called gas company they came and shut the gas off we were devastated because they found 4 problems and they said I wont have the gas open until I find a contractor to fix these problems I called majestic indoor air fred answered the phone NO ANSWERING MACHINE once I started talking to him I started to feel better ,, he came in after an hour detect all the problems told me before hands howmuch it would cost me very reasonable cost ... he fixed everything within an hour
turned on my gas filled out the enbridge red tag for me all 4 of them I couldnt be happier ...very good company and workmanship

Approximate cost of services:
$200.00
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Gerry from North York from Toronto
Gerry from North York from Toronto
1 review Toronto, ON
10/10

Installation of furnace, a/c, humidifier

Excellent service from Boris, owner, always answered any questions I had. Installers worked diligently and until the total install was complete, which meant until 7.30pm having started at 9.00a.m. Would definitely recommend this company.

Approximate cost of services:
$7,000.00
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Nicholas in Scarborough
Nicholas in Scarborough
3 reviews SCARBOROUGH, ON
9/10

Furnace and AC install

Townhouse install in Scarborough.
Talked to a lot of different companies about install, and called Boris because of excellent reviews on HomeStars. Not disappointed, he was the most professional, respectful and informative salesperson of the group. Sold me on the Goodman furnace and A/C, really loved the 10 yr parts AND labour warranty, no strings attached. He followed up after I confirmed to make sure we wanted what we asked for and not something more basic (i.e. didn't try to upsell at all, clearly explained how long it would take to pay off higher model). Boris even answered my follow-up calls late at night.
The installers Kam and co. were thorough, knowledgeable, clean, meticulous. Explained upkeep and maintenance carefully and walked me through warranty and rebate process. Ensured that items in my quote that were not needed in the job were removed before I paid.
The only possible negative I could share is that the installers kept both front and back doors open the entire time, even if they were not going in and out, and in December this froze the house and the whole family ended up with a cold.
But aside from that, great work and I feel like I got the best product for my space done by an excellent team. Would definitely trust them for my needs in the future.

Approximate cost of services:
$5,600.00
What could this company do to improve their services?
Consider whether it's necessary to have all doors open during install, as really affects customer comfort.
Any advice to offer fellow homeowners facing a similar project?
Make sure to compare not just units, but also warranty. From the 6 I looked at, only Goodman had 10 yr parts AND labour warranty with no maintenance contract requirement, which would equate to maybe $1000 saved over 10 years.
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Company Response

Nicholas, thank you very much for your business and fair review. It was a pleasure to deal with you. I hope your family is feeling well.*** The guys were going through the doors every few minutes. Soiled hands, soiled gloves, soiled boots, bulky stuff with sharp edges. If the crew had to open and close the doors every time, by the end of the job the doors and walls around the doors would be full of spots and scratches. If it were their own home, the guys would definitely keep the doors wide open. *** Usually during installation families try to stay upstairs. This is the first time that we got complain on open doors. I will discuss with the crew what can be done to keep the doors open less time.

martina from Richmond Hill
martina from Richmond Hill
1 review Richmond Hill, ON
10/10

furance relocation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My old furnace was in the middle of my basement I called fred to get a quotation for a new furnace he suggested to me move the furnace closer to wall I JUST LOVED THE IDEA and what I loved more was the way it was done he did a supper neat job the duct working is like an art work everything looks nice and new ..

Approximate cost of services:
$3,000.00
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B.D.
B.D.
6 reviews Mississauga, ON
10/10

Supply and install new Furnace & Air Conditioner

I selected this company as it had 10 stars and great reviews on Homestars and now I see why. Professional, knowledgeable, courteous, prompt, competitive and great communication.

It was a big job that included replacing existing equipment with a 115,000 BTU furnace with angular filter and humidifier and a 5 ton air conditioner, I wanted top quality and great service and that's exactly what I received.

I would most certainly refer this company to anyone looking for an HVAC contractor.

Approximate cost of services:
$8,000.00
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Irma Feldheim from Woodbridge
Irma Feldheim from Woodbridge
1 review Woodbridge, ON
10/10

new furnace and air conditioner

It was a pleasure to deal with Boris from Cozy World. He is knowledgeable,and caring. His price was reasonable and he gave us good advice. His workman were efficient, professional, and informative, They arrived early and worked non-stop until they finished, then gave us good instruction about use of the new equipment and left the basement clean. The next day I found we had no hot water, I emailed Boris to ask if his workman could fix the problem or if I needed to call direct energy. He phoned me within ten minutes and came to my house right away to check the problem. This was after 9PM. This kind of caring and attention to detail makes for excellent service. I would definitely use him again!

Approximate cost of services:
$5,400.00
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Company Response

Irma, It was real pleasure to deal with you. Thanks again for your business.***
I just wanted to add that it took Direct Energy 3! (three) days to fix their rental water heater. And that was a standard water heater, no electronics, no motors. Golden age lady with limited mobility was waiting for hot water from Tuesday to Friday. Unbelievable !

Andrew from Toronto
Andrew from Toronto
2 reviews Toronto, ON
10/10

New air conditoner

Called Cozy World, got an appointment with the guys, very friendly and easy to talk to. Came in to get a quote, they were on time and were very honest. Installation was a breeze and everything works great. Highly recommended.

Approximate cost of services:
$3,200.00
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sena suloji from Toronto
sena suloji from Toronto
1 review Toronto, ON
10/10

problem with furnace

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Funny smell when the furnance started up . fred came out checked everything over. It was the blower motor he put a new motor for a very reasonable price and the smell went away everything operating as it should.. Very professional attention to my concerns. Highly recommended

Approximate cost of services:
$280.00
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shamim  from Richmond Hill
shamim from Richmond Hill
1 review Richmond Hill, ON
10/10

new furnace

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

first time i called majestic indoor air I found their number on yellow pages after meeting with fred he told me exactly what I needed and he told me about homestars I checked his reviews after i checked his reviews i decided to go with his company and I am just glad I did I am very happy with my new furnace thank you fred ...

Approximate cost of services:
$2,200.00
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Andreea
Andreea
8 reviews Toronto, ON
10/10

Furnace replacement

I must say that I struck gold when I discovered Boris and his company on the internet, along with his great reviews on Homestars. He came and did an assessment, explained everything in a very logical and honest manner, and quoted me a price $1000 lower than two other major furnace installation companies. Also, to my surprise, he indicated that I needed a lower capacity furnace. The other companies had overestimated the capacity (could it be b/c then the furnace is more expensive?). In any case, the installers, Kam and ... (forgot name) were also excellent. The job looks very professional and the furnace works well and I cannot even hear it. They took care not to scratch the walls or dirty the floors when the furnaces were taken in/out, the furnace room was left clean and they recycled the packaging accordingly. I would strongly recommend this company. Location reviewed is actually in Toronto.

Approximate cost of services:
$3,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

We are Toronto HVAC contractor providing installation of air source heat pumps, heat pump for Greener Homes Grant and other heating and air conditioning service GTA. Heating services include furnace installation, maintenance, cleaning, tune up, repair, including emergency repair. Air conditioning services include air conditioner installation, maintenance, cleaning, tune up, repair, including emergency repair. We install ductless air conditioner and tankless water heater. Indoor air quality service includes humidifier installation and air purifier installation. .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
WEBSITE
https://www.cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card, Interac
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.