new furnace and air conditioner
It was a pleasure to deal with Boris from Cozy World. He is knowledgeable,and caring. His price was reasonable and he gave us good advice. His workman were efficient, professional, and informative, They arrived early and worked non-stop until they finished, then gave us good instruction about use of the new equipment and left the basement clean. The next day I found we had no hot water, I emailed Boris to ask if his workman could fix the problem or if I needed to call direct energy. He phoned me within ten minutes and came to my house right away to check the problem. This was after 9PM. This kind of caring and attention to detail makes for excellent service. I would definitely use him again!
- Approximate cost of services:
- $5,400.00
- Company Response
Irma, It was real pleasure to deal with you. Thanks again for your business.***
I just wanted to add that it took Direct Energy 3! (three) days to fix their rental water heater. And that was a standard water heater, no electronics, no motors. Golden age lady with limited mobility was waiting for hot water from Tuesday to Friday. Unbelievable !