Lara in Toronto

Another great experience with Mister Plumber. These guys are so pleasant to work with and I really appreciate their fair quotes. Our new property had terrible water pressure and needed the main waterline upgraded. The house was set very far back from the city line, which meant it was going to cost us much more than the average home. Vlad came out to provide a quote quickly and warned us that it may be a two day job because of the distance and due to a big old tree stump right in the path of the underground pipes. Vlad said he'd do his best to get a larger crew out to keep it to one day of inconvenience for our tenants. Sure enough, he delivered, completing this massive job in one day and keeping the damage to the finished basement to a minimum. These guys are my go-to for any plumbing needs.

We needed a thorough cleaning for a disgustingly filthy one bedroom apartment in a house we recently purchased. Aida responded promptly and met me at the property to provide a quote. We arranged a date and two days later she and her crew of cleaners arrived at 8am and worked hard until almost 4pm. They did a great job of making the sinks, tub and appliances sparkle after years of neglect. Aida wanted to make sure I was pleased with the work and was happy to go over anything until I was satisfied. I highly recommend Aida and her team.

I called Sobol on the recommendation of my sister who recently had all her windows and doors replaced by them. Archie came to take measurements and discuss our needs. I noticed his attention to detail when he spent a lot more time looking at our oddly sized back door, taking many more measurements than other companies did. He provided a very detailed quote a couple of days later. The door and window were ready when they said they'd be and we were promptly booked for installation. The installers did a great job but when I noticed a slight issue with the door sweep a couple of days later, Archie quickly came back to make it right.

Vlad was very helpful and took the time to discuss our problem and explain our options including possible complications. He sent over Igor a few days later to do the work. Igor was a pleasure to deal with as well. He was very careful about cutting drywall to ensure a clean patch job afterwards and he did a great job with the rerouting. I will definitely be calling on Mister Plumber for any future plumbing needs.

I've hired Cargo Cabbie several times and am always impressed with their "can do" and cheerful attitude! Whether it's just a few items or my entire design studio/office space, Javier has always provided excellent, efficient service for a fair price...and always with a smile. Thanks Javier!

Dave was a pleasure to work with from start to finish. I contacted three other companies to repair/replace several spalling bricks on our chimney but they all wanted to replace the entire chimney for $3000+. Dave was the only honest one of the bunch, and he agreed that the chimney only needed some bricks replaced. He explained to me how the other companies want to make the job worth their while and was not surprised to hear I was told to replace the whole thing. He gave me a very competitive quote for the chimney, installation of flashing (since it currently didn't have any!) as well as spot tuckpointing around the house. There were several scheduling delays due to the incredibly wet spring we had but Dave was very communicative and excellent about keeping me updated. His crew did a great job, and cleaned up the site. Some of my garden got a little mashed but I know the scaffolding set up was more complicated than he anticipated and I was not charged more than quoted - so I was willing to let it slide. I highly recommend Red Robin, and I will definitely use them again in the future.

We had some water seeping into our finished basement after two days of heavy rainfall. It's our first Spring in the house and this was our first water problem. We had four waterproofing companies and one general contractor come in to give us quotes, ranging from $3000-$9000. Everyone suggested digging from the outside (through our concrete laneway) except for Roy at Clarke Basement Systems. He was the first person to really stop and think about the problem and where the water could be coming from (it was leaking in one specific area only and it wasn't a huge amount of water). After cutting out a small section of water damaged dry wall, Roy suggested installing a sump pump with the water guard system along the section of wall that had the seepage only. He said his guys would rip out only the necessary section of dry wall. Plus he mentioned the city's subsidy program for installing the sump pump which would help us pay for the wall/floor repair. It was our most affordable option, and one that made the most sense. Jose and Lucio came to do the job and were an absolute pleasure. Really nice guys who were respectful of the fact that we wanted minimal damage done to the area. Upon seeing the site, Jose decided to make a few changes to the plan, in terms of sump pump placement and how much wall to rip out. It made sense and I appreciated his thorough assessment before starting the job. It also didn't affect the quoted price. It's been a month now, and after a very wet Spring, no more seepage! The sump pump has been working well (and actually we're surprised at the amount of water it's been pumping out!) The only reason I haven't given this company 10 stars is because we're still waiting on the itemized invoice required by the city to apply for the rebate. I've called and emailed about it, and the girl I spoke to on the phone wasn't knowledgeable about the rebate process (I went online to find out). It really shouldn't take a month to mail out an invoice! Many thanks to Roy, Jose and Lucio. **Update - Winter 2011: I've changed my rating from 9 to 7 because we are now realizing that the way they placed the discharge pipe is totally unacceptable for winter months. Don't know why we didn't think of this at the time of installation, but the ice build up along a walkway & sidewalk is now a problem we have to resolve. I contacted Roy for his suggestions on how to fix this, and his response was "most people are just happy to have what you have, or you'll have to run a pipe through the house out the front wall"...which isn't possible given our basement's layout.

I called several companies before deciding on Paul at the Duct Cleaning Specialists. His rate was competitive but what I felt was a good sign were his thorough questions about our house when requesting a quote. I also liked that he is a certified gas technician who could do a proper cleaning on our very dirty furnace. Paul arrived early on his scheduled day however couldn't do the cleaning due to a lack of parking available in front of our house. He happily came back a couple days later (on Christmas Eve day, in fact) with a portable option in case he couldn't park in front and his hoses couldn't reach our house. He was very delightful, professional and thorough. He also helped us figure out a heat distribution problem. I was also pleasantly surprised to see on his invoice that the furnace cleaning was included free of charge, even though he quoted me $70 extra for the service! I would highly recommend this company to anyone who likes dealing with an honest, professional and genuinely nice guy.