Reviews

10/10

Barker roofing did a great job replacing my roofing shingles. Barker Roofing took the time to explain things that other roofers didn't. The job was completed on time....even quicker than promissed. Great job cleaning up the area afterwards. Very happy with the job!

Approximate cost of services:
$8,000.00
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10/10

Palmer Brothers did a great job installing the furnace a year ago in November. They were very neat and kept the are clean. They responded quickly as I had no heat. They provided all the information that I needed to apply for a rebate. Have had no problems with the equipment. Very happy with the service provided.

Approximate cost of services:
$6,000.00
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0/10

I would never use this company again. Poor workmanship, poor supervision. Rude! Left a lot of nails all over my yard. Did not install step flashing. When I had water pouring into my kitchen, they came and repaired, but did not check the other side. The next year, I had water pouring into my dining room. Same problem! Rude and ignorant customer service. 25 year shingles were curling and extremely damaged after 9 years. When I asked about warranty, Michelle wanted to charge me $75.00 to send someone out to subit warranty claim. No guarantee that the warranty claim would be honoured. The next year, the customer service gal was very surpirsed that there was a charge and agreed to do it for free. I wasted a year which then cost me money. Warning!!!! Don't use this company

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

My apologies for your bad experience. Chouinard Bros prides itself on excellent customer service. There is a charge when a customer has a warranty claim submitted as the amount is returned by the manufacturer to the homeowner. In fact this should not have cost anything as the $75.00 is paid back.
With regards to the nails an average home has 10000 nails on it so it is not uncommon to find some after a job is done. The information about the nails is clearly outlined in the literature given with every quote.
Most importantly IKO/CRC is in the midst of a class action law suit due to defective shingles, it is unfortunate but tens of thousands of homes have these shingles on them. We would be happy to provide guidance.

10/10

OMG, thank you Lois! I just can’t believe how liberating it feels to have finally de-cluttered and organized my spare bedroom. I called in 3 Step Solution with both fear and anticipation. I had no idea where or how to start the process. Lois, your enthusiasm, sensitivity, and patience amazed me. Your commitment and hard work to complete the overwhelming task was exceptional. You have provided me with the knowledge and tools I need to keep things organized. Lois, you have spurred me on to tackle the rest of the house and if I become bogged down, I will not hesitate to bring you back to inspire me again. De-cluttering means de-stressing. Thank you Lois.

Approximate cost of services:
$400.00
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