Stephen from Toronto

Elite Rail Construction was a pleasure to deal with. Very responsive and easy communications all the way through. You can see the pride in workmanship during the installation. Our installer spent the time to ensure that where the railing were bolted to the stone and where the railing were attached to each other was painted once installed to reduce the chance of rust. The railings look better than our old ones and we are very happy with Elite Rail Construction and would recommend them with ease.

Let's start with "would i recommend Avenue Road Roofing"? Absolutely, this is actually my third time working with them and a review is overdue. This project was a replacement of an existing eaves system. Upgrading to the Rainpro system. Communication with Elias to get a quote, Jason to book the work and Tony to supervise the work; was professional from beginning to end. They considered not only the functionality but the aesthetics. Making sure the new eaves looked great and performed exceptionally. Great decision to go with Avenue for this job!

I had a tree that on windy days was hitting the fence and was causing it to lean. Primarily two posts had become loose and needed to be replaced. Yurii came out to provide the quote and all interactions were very pleasant and professional. A two man crew worked very hard to remove the old posts. Including one cement footing that was particularly challenging, but they worked to get it removed. The new fence posts look great and where they re-attached the fence sections; i think they are better secured then they were before. Constantly checking level. You can see these guys care about the quality of their work. When the fence fully needs to be replaced, i already know who i will be calling - Oak Home Services for sure!!

Very responsive. Professional. Quality work - really makes sure that your new dead bolt is working. Tested multiple keys after rekeying for us to match the front door lock. Radoslav really spent the time to test and make sure everything was working perfectly. Pricing seemed very fair. Will definitely hire again! Highly recommended.

Davey Drywall was very easy to work with and does excellent work. Using the HomeStars site we connected, exchanged messages and settled on pricing and timing. Davey Drywall was very responsive and always professional. The work was done over a few days. When complete, it looked great and the area was left very clean. Highly recommended!

Front door was weathered and needed to be stripped down and restrained. Mario did an amazing job of making the door look like new! Demiri definitely wants the customer to be happy with the end result. Highly recommended. Will use them again.

Valentin is EXCELLENT to work with. Very professional. Ensures that the work is tested (no leaks) and does a thorough inspection before the installation. He made sure that before installing a replacement toilet that all existing elements were in solid working order. He is honest and will not charge you for things you don't need. Highly recommend!

Contacted Three Little Pigs Masonry and sent pictures of damaged front steps and a A/C concrete pad i wanted rebuilt. Stones on front steps were loose and masonry joints were crumbling. Promptly received quote and work started within two weeks. Workmanship was very good but most impressive is how important it is to them that you are satisfied with the work. Can't recommend them enough!

Had purchased a new TV, AV Receiver etc and needed lots of wires pulled and everything setup and configured for use. David was great to deal with right from the first contact all the way through to following up after the job to answer questions. Very attentive to detail. Wish i had used him for my original setup 6 years ago which ended up being a bit of a hack job with all the extra holes drilled to pull wires. You can't go wrong working with David - honest and attentive to detail.

I had used Drainworks before and work performed was satisfactory. This time will be the last time i use them! We had found a leak in the house and a Drainwork's plumber was sent to investigate. Things started out okay and walls were being opened to investigate. Problems started when it became apparent the plumber had no methodical approach to finding the leak and was just going from theory to theory to theory with no logical flow. I basically started spending all my time with him trying to guide his logic and i am not a plumber but often I had the better ideas. After 4 hours and 3 holes in the walls on two floors of the house the plumber still hadn't figured it out and frankly was now completely confused as to what to do next. I suggested he just leave it and i would monitor. I should also mention that one of his theories was just plan illogical and as he explained it to me and i stated it made no sense he agreed with me that it didn't. So i decide to call Drainworks and complain about the person sent. They just stood by him and explained that since i signed off on the work they would absolutely do nothing for me. Any company can offer a credit and they absolutely would not. They stood by this plumber no matter how silly his theories were. They didn't care. Bottom line is if you use these guys - refuse to sign anything. They do not stand by their people or work. Will never use them again. UPDATE BASED ON DRAINWORKS RESPONSE: Your plumber was at my house for 4.5 hours not 5. He offered to charge for only 4 as he did not find the issue. In fact he was a very nice man and i have no issue with him personally. I do have issue with his ability to troubleshoot a leak. So yes, I did have him continue as anyone would with a leak...you want it found and fixed! I tried helping him find it since he seemed to have no good plan to find it. I wanted it found and fixed and spent a lot of my time helping him figure out what to do next. I was just hoping to get to the source of the issue. I gave up when it become apparent that he had no idea what further to do. I assumed he was skilled enough that if he found it, he could fix it. Here is the real test of the skill of the people you send. And i explained this to you on the phone and you found it acceptable. He shows me that the water is on the pipe where it is actually a vent and no water flows through. His theory is that the water is getting blocked from flowing down so is backing up into what should be the dry part of the pipe and then leaking out of some cracked part. Only problem is that if this were true then the sinks would also backup or drain slowly. Which they definitely weren't doing. This was brought to his attention BY ME. I am not a licensed plumber but could easily understand this theory of his made no sense. He agreed when i challenged him. As we discussed on the phone i understand that you feel this is acceptable and you stand by your plumber. If this is the quality of troubleshooting you stand by then fine, as i said, i will NEVER use your company again. If you offered to properly discount the work realizing the plumber wasted time with silly theories and was not capable of a proper methodical approach to finding the leak that anyone would expect then that is how you want to represent your company. Fine. Your choice. People considering you should know.

Preference was to delete this review but it appears there is no option to do so. First two projects was very happy. Third project i had some concerns about the pricing and Charlie and Anna just ignored my concerns and justified themselves. It appears that charging a customer for materials and then taking what is remaining is an acceptable business practice to Mr Rescue. Also i recommend if you consider using them go into this knowing there is a 4 hour minimum. It may not be stated and if your job takes 2 hours they will happily charge you for 4 and leave the site without offering to see if they can do anything else since you have paid for an additional 2 hours. Too bad since Charlie is very nice and his actual work is good. Just make sure you understand their business practices and i hope you have no questions or concerns at the end because i doubt they will try to address them.

Rod, rebuilt our front steps and did an extension on to the back patio. Generally work was okay but he does not stand by his guarantee. I identified mortar work that cracked back in the Spring. He spent all summer promising to come by "within the coming week or so" and then just stopped responding to my emails altogether. He does not stand by his work so would definitely NOT recommend.

Originally quoted as a 6-8 week project it took almost 12 months before they fully completed the job. Workmanship is poor - I have had to do minor repairs on several aspects of the work they did. Communication was terrible. Several times I had to call them after long periods with no one showing up at the job. I had heard lots of good things about them so not sure what happened but our experience was not a good one at all! UPDATE BASED ON COMPANY RESPONSE: ------------------------------- This is an addition to the previous story that Belvedere responded to. For the record both the stucco on the garage front and the spackling on the driveway curbs cracked during the first winter and Belvedere did not repair anything. The stucco cracking was quite severe and was an eye sore at the front of the house. MANY of the interlocking stones used for the stairs up to the house had to be re-glued. The doorway from the garage into the house was not hung level and therefore you need to play with it to get it to lock. If this is their idea of quality workmanship then i think my rating is justified. They did put pictures on their website which they took right after it was complete, it shows the near dead sod they put down as part of that job. Quality to the last detail for sure. Why not go back and take pictures now so people can see the cracked stucco and cracked spackling on the curbs? Note: in their response back to my original comments even they acknowledge that i had to keep calling them for updates. Whether it was the city or not our supposed project manager never called us or gave us any indication of what was going on. We had to keep calling them. As no one would show up for days or even weeks without explanation. As you can see many others are happy with Belvedere's work i only caution to let them do simple jobs, this one in my opinion was way over their head and the workmanship was definitely POOR. My biggest surprise was that they did nothing to rectify the situation and NEVER offered to fix things that were already breaking before the job was fully complete. FINAL COMMENTS: I don't understand why Belvedere is still responding to a 4 year old review. They note that someone who was unhappy wouldn't pay in full. That is correct - we didn't and stated we wouldn't based on the quality of the work. Belvedere just walked away at that point. They also state that our review is still negative even though we sold the house - what does that even mean? We should feel better about the work because we moved? Then they go on to try to discredit the review because we also rated another contractor badly. Well maybe i am at fault for not praising those who have done good work - that is a fair comment. But when i note that another contractor told us something would be fixed in the spring, kept delaying all summer and then stopped responding in the fall and your comment is that this contractor is busy and a good person. Really, you stand by this behaviour. Interesting. I will respond no further. This review is 4 years old. You have many positive responses, why continue to worry about it?