Reviews

0/10

This company is NOT to be trusted or relied on. I regrettably hired them to service a leaky dishwasher. Technician diagnosed and replaced pump hose. Several days later, water leakage returned. He came back and tried to replace the pump, this too was not the solution. He said he would return with another part but each time I expected to hear from him he was a no-show! I then called the manager re: my issues, my service was re-booked with same technician who, again, was a no-show!. This nonsense took place for weeks while I continued to wash my dishes by hand. Eventually I received an email from "quality control" manager who blew me off with "we are unable to produce a refund and apologize for the inconvenience and unfavorable experience" !. I suspect this is a typical response that implies "we got your $, thanks very much, were done!" I am out $330 for a non-repair and ended up buying a new dishwasher. I've never experienced a more unprofessional and untrustworthy encounter with a business, it amazes me that they continue to operate. Highly UN-recommend!

Approximate cost of services:
$330.00
1 of 1 people found this review helpful.
Was this review helpful?
9/10

My appliance was under warranty and was repaired without any issues. The technician took his time to do a thorough job and gave feedback on how to best maintain... Ref: SWCMB1ACE83C-1

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

10/10

Komandor completed 3 closets (front hall, master walk-in, linen) to perfection! From initial home consultation, they measured, provided mock-up designs, met me in their showroom to discuss, show samples. We then exchanged many, many revisions, these guys are committed to end product perfect solution. Installation was lengthy, the guys take their time to achieve flawless outcome, many pieces involved. If you've never done this before, it's a big production you will need trusted help with. So worthwhile, gorgeous enhancement to your home and very functional outcome, tons of added storage...

Approximate cost of services:
$3,000.00
Was this review helpful?
10/10

Extremely competent and integrity based company - high standards. Well managed and diversified staff who show up each day with a smile. Reasonable rates, trustworthy and honest. Would recommend in a heart-beat.

Approximate cost of services:
$5,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
10/10

Extremely friendly and caring service as well as completely professional. Took time to perfectly match, size and install.Pride of ownership. My windows looks amazing! Lovely family owned business with a big Heart!

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
Was this review helpful?