Elite Appliance Service – Toronto

Appliance Repair
Toronto ON M6A 2X7
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Write a Review

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Appliance Repair
Elite Appliance Service – Toronto
Star Score
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82%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
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Reviews for Elite Appliance Service – Toronto

Average customer rating:
9.2 10 (1603 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

2 Months without Resolution

Toronto

This whole process took 2 months, the team was not proactive with communication. I had to call to receive any sort of update details. It took 3 weeks to schedule a technician to be onsite and an additional week when they determined 2 technicians were required. When the appointment finally arrived, only 1 person showed up, and had he have truly diagnosed the issue - the resolution could have happened the following appointment. The part that was ordered took 3 times as long to arrive than quoted, and no one was keeping me updated with details. Finally, when determined the system was fixed and the hoses behind the unit were in need of replacement - the team did not assist or wait 15 minutes for me to retrieve these from the store - to restore everything and ensure it's working fine. All in all, this seems like the company doesn't care, isn't proactive or communicative and out for money.

Approximate cost of services:
$500.00
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Company Response

We take every piece of feedback seriously and are committed to providing exceptional service. After a thorough search of our customer records, we regret to inform you that we have no record of providing service to you. Additionally, your review is missing a work order number, which is a standard reference we provide to all our customers at the point of booking service. To ensure the authenticity of reviews and to address any issues effectively, it is essential for our customers to include their work order number in their feedback. If you have indeed used the services of Elite Appliance Service, please provide your work order number or contact us directly at 1-866-568-0355. We are dedicated to transparency and continuous improvement, and we welcome the chance to investigate and resolve any legitimate concerns you may have. We thank you for your understanding.

Sincerely,
Elite Appliance Service Team

Nina in Toronto
Nina in Toronto
1 review Old Toronto, ON
10/10

BOSCH wall oven repair

Appliance Repair review in Old Toronto

Thank you so much Andy & Nelson for the smooth and professional diagnosis & repair of my Bosch wall oven. Bosch fell short on service, but Elite did not!! The staff from phone to in-person technicians was excellent. The cost was transparent and upfront. I would not hesitate to recommend Elite!! Reference 573034

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Joseph
Joseph
2 reviews York, ON
10/10

Dryer repair

Appliance Repair review in York

Work#: 8776189301
Im Very satisfied with the professionalism and speed of execution on the dryer repair.

Approximate cost of services:
$0.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

DreaJ
DreaJ
1 review Whitby, ON
10/10

Fridge repair

Appliance Repair review in Whitby

work order number :574781
My fridge needed a new compressor and it all got fixed efficiently and quickly in less than 1.5 hrs

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Sk
Sk
1 review Scarborough, ON
10/10

Fridge repair

Appliance Repair review in Scarborough

work order number 575732.
Really quick and efficient service. Fixed in 10 mins. Tech already had spare part in hand.

Service was covered under warranty.

Approximate cost of services:
$100.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Tammy G
Tammy G
1 review Marysville, ON
10/10

Great service!

Moving & Storage review in Marysville

Our stove quit , and they were quick to come and fix it up...thanks!! Highly recommended
Order # 575566

Approximate cost of services:
$0.00
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Company Response

Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

Ali
Ali
1 review Vaughan, ON
10/10

Great service

Moving & Storage review in Vaughan

work order number :567172 was used . They were able to fix my complicated issue. Asked 4 individuals and none could fx it. Asked Elite, they were able to fix my WM timely. Very satisfied.

Approximate cost of services:
$700.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

H8854558
H8854558
1 review Kitchener, ON
10/10

LG Fridge

Appliance Repair review in Kitchener

Ticket # JC-LG:574659
The techinician was professional and informative.
He even followed up the next day to make sure the appliance is working.

Approximate cost of services:
$563.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Private User
Private User
Private User reviews Scarborough, ON
10/10

Got it fixed

Plumbing review in Scarborough

Reference number 574041. Family of four with two children under five so having our washing machine stop working was a nightmare. Andy came and diagnosed the machine correctly and then got it fixed with the next visit. Process was Dailey quick and everything is fixed. Thanks, Andy and Elite Appliance.

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Singh31
Singh31
1 review Etobicoke, ON
10/10

Great Service!

Moving & Storage review in Etobicoke

Shawn at Elite Appliance Service was friendly, knowledgeable and clean in helping to fix my dryer. Very satisfied by the interaction!

Work Order: 573863

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

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More about Elite Appliance Service – Toronto

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our ...
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