Reviews

10/10

Excellent job by Chad, Kyle, and crew on the removal of a large elm tree in the backyard. The job was done with careful precision without any issues. The team also trimmed some of the lower branches on a couple of trees and branches that were interfering with the utility wires in the front of the house. James took care of all the permits with the city of Toronto instead of me having to navigate and populate unfamiliar permit request forms. Total all-in cost including permit, tree replanting fee, and removal came up to $4,914. Amazing job from this top-rated company.

Approximate cost of services:
$4,900.00
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Company Response

Thanks so much for this great review!

9/10

I recently had my roof replaced by Ivan and his crew. He gave me a very competitive quote and was very responsive to scheduling me in as my old shingles were in a bad condition. I gone up to my roof afterwards and the work looked to be top notch. Along with 3ft of ice/water shield, we opted to install a synthetic underlay. The roof looks great and I highly recommend them.

Approximate cost of services:
$3,450.00
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6/10

Signed up for the promotional Nest Protect Smoke/Carbon Monoxide detector for my mom's home and after 4 months received a call and installation date. The installation date was on a weekend between 5pm to 9pm and I needed to be there since english is not my mom's first language. I waited for 5 hours plus another 1.5 in travel time on a Staturday for nobody to show up! There were no calls to warn me of the missed appointment before or after. I am disappointed with the lack of professionalism. I will likely contact Nest to provide them feedback on my experience with their 'service partner' Simply Smart. --------- 9/22/19 changed rating from zero to 3 Simply Smart called to reschedule and the installer came by on Saturday. She called 1/2 before arrival and was very efficient and professional. The Nest Protect was installed without any complications. I want to thank the installer for salvaging my impressions of Simply Smart.

Approximate cost of services:
$1.00
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Company Response

Dear Homeowner, thank you for the review. We are disappointed to hear of your initial experience as we don’t believe that this is a true reflection of Simply Smart Home, but we are thrilled to hear that your Simply Smart Pro was able to turn around the experience! Thanks for giving us another chance!

Kiara
Simply Smart Customer Relations

10/10

Reference WO 313919 : Amazing service from Elite Appliances. I was contacted 2 days earlier to confirm appointment date. Tony arrived on time and gone through the diagnostics of my defective Samsung range and was able to replace the mainboard to bring the oven back to life. Now I can cook the big turkey for the upcoming holiday season.

Approximate cost of services:
$442.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

0/10

2 guys came over but they wouldn't take non hazardous renovation waste without us paying more. Only wanted to fill the portion of the truck i purchased. It was a waste of time.

Approximate cost of services:
$140.00
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10/10

Vlad was quick to answer and came by the same day to give me quote on moving my kitchen drain and water supply from the wall to an island. Igor and andrei came by the next morning to, 1) Cut out a section of the cast iron soil stack to install a tee to allow for a new drain line below the floor. 2) Build new drain line in between and through joist to soil stack. 2) Extend the hot and cold supply line to the kitchen island yet to be built. I am happy with the results and their care to minimize the amount of damage when cutting through the drywall.

Approximate cost of services:
$1,000.00
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Company Response

Thanks for your review.