Reviews

10/10

Had my furnace and humidifier replaced this past week. I based my decision to work with Cozy World primarily on the great reviews I had read on a few different sites. I can see why they have top marks all around. Fred (Farhad) was quick to visit my home when I called and got back to me quickly with an estimate. When the installers came they were very professional. Saeed was able to provide answers to all of my questions and worked very thoroughly and went above and beyond even ensuring the older ductwork around the furnace area was properly taped as well as cleaning the a/c evaporator coils while he there. I had a couple of follow up questions afterwards which Fred answered very quickly. They also followed up with an email with copies of my warranty and invoice as well as enquired if everything was done to my satisfaction. Would not hesitate to use Cozy World again and will definitely be calling on them when i need any HVAC maintenance or service going forward. This is the model that every company should follow if they want to be considered top of their field!

Approximate cost of services:
$5,000.00
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Company Response

Dear Andrew,
Thank you very much for your kind words.

10/10

Was very quick to setup appointment. Couldn't make it on original scheduled day but did call ahead to advise and rebooked. Very satisfied with workers and the job they did. Would recommend to anyone looking for eavestrough cleaning

Approximate cost of services:
$290.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Andrew you were also a great pleasure to work with! We hope to hear from you soon. Thank yoh

10/10

Company was well organized. Sent me work order ahead with estimate. Day before appointment they sent email confirming time. Job was well done- took about 2 1/2 hours with 2 guys working. As soon as they were done and payment made, I received an email asking if I was satisfied with the work done as well as copy of my receipt. Would definitely recommend and use Duct Cleaning Specialists again!

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Andrew, thanks for taking the time to write about your experience with us. Glad you were happy with the work provided and comments about our company. If we can be of any help in the future, please keep us in mind. Have a wonderful holiday season. ~Paul

8/10

Spoke to Frank at Frontop. He gave me info and pricing right away and was able to arrange to have someone come in very quickly to survey one side of my property. The only issue was that they insisted on my prepaying this ahead of the job and they don't take credit card. I was hesitant at first not knowing the company, but I did a wire transfer and they came out and did the job right away.

Approximate cost of services:
$500.00
2 of 2 people found this review helpful.
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10/10

Service and follow up were excellent. Couldn't make first appointment for quote, but called right away to reschedule. Work team did a great job and finished up as promised. Not the cheapest out there but worth a few extra $'s for reliability, creative design and good workmanship!

Approximate cost of services:
$5,000.00
1 of 2 people found this review helpful.
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