Top notch service and follow up
Had my furnace and humidifier replaced this past week.
I based my decision to work with Cozy World primarily on the great reviews I had read on a few different sites. I can see why they have top marks all around. Fred (Farhad) was quick to visit my home when I called and got back to me quickly with an estimate. When the installers came they were very professional. Saeed was able to provide answers to all of my questions and worked very thoroughly and went above and beyond even ensuring the older ductwork around the furnace area was properly taped as well as cleaning the a/c evaporator coils while he there.
I had a couple of follow up questions afterwards which Fred answered very quickly.
They also followed up with an email with copies of my warranty and invoice as well as enquired if everything was done to my satisfaction.
Would not hesitate to use Cozy World again and will definitely be calling on them when i need any HVAC maintenance or service going forward.
This is the model that every company should follow if they want to be considered top of their field!
- Approximate cost of services:
- $5,000.00
- Company Response
Dear Andrew,
Thank you very much for your kind words.