DL

My 2 month review; I spoke with Fred over the phone and made arrangements to meet. Fred (sales) was very knowledgeable, listened to my requirements and provided me a solid solution. His install would include a new fresh Air Vent w/o having to cut my drywall. (previous furnace installers did not provide fresh Air Vent). With my 2 ton A/C he suggested a 3 ton coil for more efficiency and better cooling. The 2 stage variable speed furnace has been great. It really helps the air flow. In the last 19 years we have never had much cool air in the furthest rooms on the 2nd floor. The 2nd floor is now much cooler than in the past! Freds recommendation to increase Boot to 24x10 has helped air flow. The installation team of Saeed and Reza worked hard with a long full day. They were responsive to my questions, professional and kept the area clean, cleaning up at each stage of the install. They put down drop cloths to protect my newly laid floors and removed all old product from my property. A Quality installation was critical to my purchase decision. Cozyworld also followed up with an email a month later to ensure all OK. In summary I would say that CozyWorld did a great job and they provide good support service. I called Fred for service for a minor issue and he resolved it. This A/C system is so efficient that we have had to wear a sweater at times in the house even though we are only set at 23.5 degrees C. With winter around the corner, I hope the heat portion of this system is just as good as the AC. I would definitely recommend CozyWorld to friends and family.

My 2 month review; Spoke with Matthew over the phone and received an immediate quote. Indicated that I was upgrading my furnace in a week so I didnt need the furnace or A/C cleaning only basic air duct cleaned. He said he would clean, sanitize ducts and provide complimentary dryer vent cleaning. Positives: His quote was a flatrate price not charging per register as some duct cleaners do. He was very professional on the phone and was very responsive to my tight timelines to complete as I was getting a new furnace in a week. In fact he fit me in by coming on a Sunday morning! ETA was given 8-12noon. Matthew arrived within committed window at 9:30am and removed his shoes which was good. I had removed all registers grills along with return grills to speed up his cleaning. He offered to screw the return grills back when completed. He took video of the ducts before and showed me and indicated that there was about 15 years of dust and he was accurate! Showed me the video after and it was clean. He also showed me all the piles of dust that sucked up just at the furnace filter. He mentioned that we have a few loose dampers that should be tightened too, and that there is some leakage in the ducts that blew out dust above the ducts. Matthew did a great job of cleaning out my dryer vents as a bonus. The amount of dust that came out was surprising. In summary I would say that MP Air ducts do a great job. Great value for the service. In fact 2 months later, I checked my furnace filter and it still clean! ( 2 small dust balls, thats it). I would definitely use MP and recommend him to friends and family.