JP Lynch from Markham

I had ADT alarm system in my home. I sold home and moved and find out I have to pay over $500 to buy out my contract which I didn't know I had. When I moved into house I met with ADT and they did a review installed a new control pad. I got a marketing call some time later and I agreed to a new plan. No one told me this was a 3 yr contract and I have to pay over $500 because the contract is being cancelled. They tried to convince me to go to a new plan in my new house. I am paying $29.00/Mth and the new plan is $49.00/mth. These people have no conscience. Look for other options for your home alarm systems.

I have had Maintenance plans for years on my AC, furnace, Plumbing and Fireplace. I was paying monthly and assumed this was a plan I could cancel at any time, I just moved and found that they were charging me over $400 since the "contract" was cancelled. l have no recollection of signing a contract. In fact at least one of the plans I ordered over the phone. The new owner put plans on the appliances so now Enercare gets to collect two payments., Quite a neat trick, No sympathy from Customer Service drones. Avoid their programs.

Generally a good experience. We had a number of quotes and they were the most practical. Some of the quotes we had had estimated as high as 30% more square footage. Ben was very helpful in finding us the right wood. As other people have commented it is difficult speaking with the installers and everything has to go through Ben. I have not found any creaks in the floor and we love the look and health benefits of wood.

We met with Anthony after having met with 5 other Window companies. Moncada was not the cheapest but we were most inpressed with the time Anthony took to answer questions and provide helpful hints and suggestions. He was very accessible on follow calls before the installation. His crew showed up on time and were very informative with the numerous questions we had. They were willing to make adjustments during installation. Anthony visited the site each day and answered any questions I had. Since the installation I have noticed my house is quitier (Triple Glazing I assume) and the AC has been running less. I also had occasion to have someone from another window company visit my property (for a personal matter) and he commented on the job that had been done. He thoght they had done a great job and asked me who had done them.

Dave was very helpful in selecting colours and making suggestions. His crew were very helpful and were accessible for any questions. They showed up on time and the project was completed when they promised. This is the second time I have used Dave and have been pleased with his work on both occasions.