Slava

We had Scott come in to take a look at our AC compressor. He was very professional, punctual, caring, and friendly. He checked the air filter while he was checking a fuse and suggested that we replace it right away. He also disposed of the old air filter for us. And, Scott also agreed to do us a favor and wear shoe covers that we provided. He was very thoughtful and said that he will use the same shoe covers once he's back. Small details go a long way. AC compressor is as good as new now. It has been a pleasure since day 1. Looking forward to doing more business with you!

Ross and Frank came by the next day and took care of the issue. They were friendly, polite, and very quick. The leaking pipe has been replaced and has been working very well so far--no leaks! They even added a water lever so that we can shut the water off if necessary. Before heading out, Ross have kindly offered to help me mop the basement floor. Thanks guys!

Manny did a fine job snaking our kitchen sink. He was friendly, professional and very polite. He also took his time to answer all of our plumbing related questions and provided invaluable advice on preventative maintenance. Call Manny today for you plumbing needs and he won't disappoint you. 10/10

Our front steps were falling apart and their degradation had posed a safety risk. We contacted Otto's and they sent in an estimator within a week or so of our request. The estimator was very knowledgeable and kind. We reached an agreement, made a deposit and had a contractor come in about two weeks later and do a PHENOMENAL job in a day. The steps look phenomenal and we are getting compliments from our neighbors. Most importantly, they are safe. A lovely lady stopped by our place to pick up the cheque, and that was it. Highly recommended! My only piece of advice to anyone doing renovations such as this, is to make sure that you and the estimator are on the same page. We had a bit of a miscommunication which caused some confusion. But, we sorted things out. Otto's, please do your best to make sure that your clients understand EXACTLY what they are paying for. Providing images in the estimate would have been very helpful.

City's Choice has installed our new furnace and AC. The team worked efficiently and got their job done on time. Great communication as well! Email, phone, messaging, you name it. After you work with City's Choice, you will want them to be your neighbors. City's Choice cares, they really do. Ten stars!