Sam and his crew: I might have had high expectations but being polite,clean, and tidy can not be too much to ask. Sam is very young and impatient. At times very rough with handling parts/installations. He or his crew member caused damages to the parts they were installing too many times. Of course, he never accepted responsibility. He is very focused on increasing his billing. No matter how gracious you are with him, he still tries to pull additional charges here and there. Also, he does not show up prepared. That might be due to his lack of experience in doing certain jobs. He also lacks proper communication skills in dealing with unexpected. Most jobs do not go as planned. Overall, he has potential if he realizes a business can only grow by respecting a customers expectations and doing high quality work at a fair price.
- Approximate cost of services:
- $10,000.00
- Company Response
Thank you for your review, we take all our customers reviews very seriously and apply the feedback to improving our processes. We feel bad that your experience was not as you had expected, renovations can be stressful and its not unusual for hidden costs to eat up the budget on time and $$. We regret not having been able to meet your expectations for the project but hope you are satisfied with the finished product. Sincerely Sam