M And M Movers

Moving is a big task! M & M Moving took this task and stress off our plate. It was a pleasure dealing Brent's company. His team of movers were on time, professional and courteous to our family, no damages to any of our items!
We are now moving again July 24th, 2014, and contacted Brent and we are all set! I would confidently refer his company for moving!
Regards
Randy and Nicole Ramlochan - randy@enterprisetime.ca

Brent contacted me on the telephone initially, offering to provide a moving quote. I agreed to meet with him, I actually had thought I made a decision with who I was going with. But it was his industry knowledge that convinced me to meet with him and obtain a quote. I am glad I did.
But Brent made some suggestions I didn't consider. I actually interviewed about 8 other movers. No one came close with a fixed price guarantee and lower if less hours.
The others movers one was a little less but no guarantee possible 10% additional if over time.
It was Brent with his knowledge and guarantee that finalized our decision to go with him. This was a good decision. Moving is stressful enough but these guys came through and eliminated lot of stress. They were professional, tireless, relentless, very pleasant and careful.
Our move ended right on the estimated time including travel time as it was 1 hour's drive from Mississauga to St. Catharines and including a dinner break.. Our stuff was handled with care. No major damage, we had one broken knob on an antique radio, this is repairable not by any stretch major damage. Reality is furniture is being moved and humans are involved.
On moving day all moving supplies (wrap, wardrobe boxes, etc.) were supplied free of charge.
Only suggestion is for Brent to please call the day before the move to re-confirm everything is good to go. Other than that I would highly recommend M&M movers as great choice to be your next movers!
Thanks Brent and special thanks to our moving team on Mar 8, 2014.
Note to potential Movers:
• Don’t order Pizza these guys they have had more than their share of Pizza! LOL. We ordered Swiss Chalet and it was a big hit!
• When you are planning a move start early and start getting rid of stuff ASAP, use Kijiji or Facebook, garage sales if weather permits, when you think you have gotten rid of stuff go back a 2nd & 3rd time. It’s like the iceberg effect you will discover that you have 2x more than you think you have!

But Brent made some suggestions I didn't consider. I actually interviewed about 8 other movers. No one came close with a fixed price guarantee and it would be lower if less hours.

The others movers one was a little less no guarantee possible 10% additional if over time. One was guaranteed price but more $$.

It was Brent with his knowledge and guarantee that made our decision to go with him. This was a good decision. Moving is stressful enough but these guys came through and eliminated a lot of stress for us.

Our move ended right on the estimated time including travel time including travel time; its 1 hour's drive from Mississauga to St. Catharines and including a dinner break. The movers were unbelievably awesome guys for the entire day! Extremely hard working, diligent, careful and very polite. Our stuff was handled with care. No major damage, we had one broken knob on an antique radio, this is repairable not by any stretch major damage. Reality is furniture is being moved.

On moving day all moving supplies (wrap, wardrobe boxes, etc.) were supplied free of charge. everything was wrapped carefully.

Only suggestion is Brent to please call the day before the move to re-confirm everything is good to go. Other than that I would highly recommend M&M movers as great choice to be your next movers!

Thanks Brent and special thanks to our moving team on Mar 8, 2014.

Note to potential Movers don't order Pizza order something different these guys they have had more than their share of Pizza! LOL. We ordered Swiss Chalet and was a big hit!

When you are planning a move start early and start getting rid of stuff, when you think you have gotten rid of stuff go back a 2nd or 3rd time its like the iceberg effect you have more than you think you have!

My experience with M and M Movers was excellent. They were punctual, worked very hard and were very pleasant. Nothing was broken or went missing. I would definitely use them again.

Brent from M&M attended our 3 bedroom home in Etobicoke to give us a !!GUARANTTEED!! Quote for our move. Brent also provided us with complimentary moving boxes for packing. On moving day all moving supplies (wrap, wardrobe boxes, etc.) were supplied free of charge. The movers were wonderful- they took great care of our belongings and were very nice to our 2 toddlers. The move took more time than was estimated but we were luckily protected by the price guarantee. I would absolutely recommend using M and M Movers for your next move. We paid a total of $1500 which included tax and tip ($200) It was well worth it!

Prior to our move we paid $250.00 as a deposit. On moving day the movers claimed we didn't pay a deposit but my wife said we paid $200 (by mistake)and paid the balance.After contacting Brent at least 4 times he assured me he would refund the $50 overpayment. I'm still waiting and no longer trust him to live up to his word.I believe when a deal is made it should be honored.
It's interesting to note some of the other customer comments and Brent's reply because he thinks a negative comment should be discussed with him to resolve the concern.Well, he's not very good at resolving my concern.

Now that everyone can see that Brent responded about " this guy technically owes us money" I would like to know how. We had an agreed upon price and we erroneously overpaid because my wife thought the deposit was $200 - not $250. The move was done in less time than the estimate so we certainly don't owe for extra time.
Brent also said " my business partner did some extra work after the move that saved the customer $150". Please elaborate on this Brent because after the move we never saw you or your partner again. What did he do? Besides I go back to our deal with you that you quoted on and we paid.
Additionally Brent goes on to say " I can give more specifics on how we saved this customer $150 about 2 weeks after the move and how he owes us money and despite this I agreed to refund $50". I have 2 comments here : (1) please tell me how you saved us $150 and how we owe you this and (2) you may have agreed to refund us the $50 ( which is true because you told me that on more than 2 occasions) but this is now Jan 7,2014 and I first notified you on October 24, 2013. Canada post might be slow from time to time but his seems a bit of a stretch.
My only concern is that I feel I am not dealing with an honorable person who lives up to his word.
Reply number 2 to Brent's comments.
I don't technically owe you any money. We had a contract for a fixed price and that is what we paid - plus the overpayment of $50 which is still the issue. Brent said he issued a cheque in December and has a witness. Well maybe he has a witness to issuing a cheque but as of January 11, 2014 I still don't have it. Maybe he issued it with no intentions of mailing it.
He goes on to say that he saved me over $150 for returning a lost cushion. Well we never issued a claim for it but simply advised him at the end of the move that a cushion was missing. Also my wife mentioned it to the movers before they left after the move and they said they didn't have it.I don't recall anything in the contract regarding a $150 charge for processing a claim.If there is it sounds to me like an underhanded way for him to increase his revenue by holding back an item belonging to a customer and then charging for it when it is returned.
Brent obviously doesn't like negative comments - which is understandable - but there wouldn't have been any if he had issued and mailed the cheque in a timely manner. I'm still waiting for it.
I find he also rambles a lot and tries to introduce meaningless diatribe to the issue at hand. What does his charitable contributions have to do with my concern. I'm sure in our own way we all help our own favorite charity but don't brag about it.
Brent I hope there in no future need for me to reply to your replies but if there is perhaps I should let you know there is enough information in our correspondence for a Small Claims Judge to rule in my favor. Be forewarned.
Jan 21/14. You're still commenting about making the cheque back in December but I still haven't received it. You shouldn't be surprised by my comments because they are all the truth. You knowingly didn't mail it and you gave me two different excuses for what was taking so long. You also did not save me $150 - you simply had a lost cushion returned that should have been delivered with the rest of the furniture on moving day. How can you call returning property to me that you lost or misplaced a saving of $150 to me?
Brent send the cheque and I will let the world know tou honored your deal.
Jan 22/2014. Thanks for your reply Brent. I await your legal action. Actually I'm looking forward to it. Besides I don't think you can hire a lawyer for $50 but maybe you think it's the principle that matters. Well so do I so don't be surprised if we end up in small claims court. I have both the patience and time.

Brent from M & M Moving came out to our house and gave us a guaranteed quote. Everything went very well on the move. The men were excellent, careful and we could not be happier! Thanks again M and M. Jill and Peter Sawchuk from Toronto

We hired M & M to move us from our house in Etobicoke to our new place in Wasaga Beach. The team led by Mo and Sayeed were great. 5 men, 2 trucks. The move went smoothly and took less time than estimated. They are not the least expensive company, nor the most expensive. Well worth the cost. We highly recommend them.

I hired M&M Movers over another company due to their more competitive rate. Brent came to my house twice for the estimate to make sure that the count would not be off. The movers arrived right on time on moving day. They were from M&M/Top Movers, which is the same company as M&M, Brent tells me. They started loading right away. They were one guy short--he showed up later--but that didn't matter as much as we had to wait over an hour for the keys.The move went smoothly, though it was long. At one point one of the movers asked me to go get him a tea--anything to help the move go faster! We fed them pizza and Cokes as it was getting dark. At the end of the day, nothing was broken and there was no damage to either house. The guys were courteous. I had agreed to a cheque at the end of the day but the foreman wanted a combination of cash and cheque so I obliged (it didn't mater to me) I'd recommend M&M/Top Movers to other people. Jim from Toronto

Brent, Moe, Smiley, Shawn and Hamid were fun, courteous,,respectful and determined to complete the move. I have a long leather recliner sofa and I wanted it in the basement. They managed to take it apart and re-attach the sofa so it could go into my basement. They wrapped every piece of furniture and covered the floors and stair rails, I was thoroughly impressed by their professionalism and their experience in previous moves really showed. Another thing is that they did not damage anything, walls, floors, etc. I would like to pass the word around for my new area, that those 4 guys were terrific! Also the invoice was pretty accurate as well, I emptied my garage a week before but your estimate was pretty close. Thanks again Joey from Brampton