- Approximate cost of services:
- $800.00
- Company Response
Thanks Judy, I realize it takes time to do a review, most people don't, so Thanks! Brent
Thanks Judy, I realize it takes time to do a review, most people don't, so Thanks! Brent
Careless Mover! Do not risk your belongings with this mover!
This move took place over 9 Months ago! ( Last July) It is not a valid complaint, it's also about 2 boxes only not about damage to Furniture. This lady was told by me personally NOT to put the boxes in storage for the Winter and to inspect them 9 Months ago, she would not listen to me. Another moving company has been involved in this move since then. I take complaints seriously, she has not contacted me about this, I can't even do an investigation on how this happened and make changes if necessary however this happened 9 Months ago and no complaints since. She was fully insured and I have never heard from her about this complaint. This Lady's place was a complete mess and she complained about everything, when we arrived some extra packing was required she helped out with the packing and went to storage and watched the guys unload. My business partner got personally involved in her move because she said she lost her job and was about to "explode" with her temper. She even sent me a picture of a small clock hanging on the wall at 4:30 am to complain it wasn't packed, she was at the condo when the movers finished packing. I take complaints seriously, have an A plus rating with the Better Business Bureau to help resolve complaints. We did not damage any floors, but I did give her money for it after the move. She also didn't pay her bill in full because of losing her job. This was a very selfish customer who had excellent movers and has never contacted me to investigate the claim so I can make changes if necessary. Brent
Thanks Stu, most people don't take the time to do a review when happy, so much appreciated! Brent ( I believe you are the 4 th move I have done with your Family, so keep moving!)
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Hi Lisa and Jeff, have a good summer and enjoy your new house! Brent
Thanks Debbie, My company is partners with Top Movers, as mentioned in some reviews. M and M Moving is the parent company and is 100% responsible. Thanks again for the typical feed back. Brent
Thanks Daniel, we started your move late to accommodate you getting the keys, I am happy all worked out well. We went 2 hrs over the quote but honored our price guarantee. Thanks again Brent
Thanks Terry, thanks again for the review, much appreciated. Brent
We have 2 offices to serve the GTA ( Toronto and Mississauga, 416-440-4301 or 905-965-0212) We were ranked the top mover by the head office of Royal Lepage in 2003 and continue those same principles today! We have an A plus rating with the BBB and they contacted us to become ACCEDITED with them because of our great reputation.