M And M Movers

Moving & Storage
Toronto ON M5A 2T2
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92%

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Reviews for M And M Movers

Average customer rating:
9 10 (198 reviews)

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Etobicoke in Toronto
Etobicoke in Toronto
1 review Toronto, ON
9/10

Moving

I have not moved in 45 years and was very pleased that I came across M & M Movers (Brent) and his team. The movers were on time, polite, respectful of my property. They were experienced to know how to utilize the space they had to work with. I will have two more moves coming up in the future and M & M Movers are definitely my choice of movers. I would recommend them to anybody.

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

Thanks Judy, I realize it takes time to do a review, most people don't, so Thanks! Brent

Janice Chytra in Toronto
Janice Chytra in Toronto
1 review Toronto, ON
1/10

Careless Mover! Do not risk your belongings with this mover!

I hired M&M Movers to help me pack up and put my things into storage since I was selling my downtown Toronto condo. I was unable to write a review earlier as I hadn't unpacked my things yet after moving to St. Catharines.
I was horrified to find many, many damaged items upon unpacking. Immediately after this move, I found some gouges in my hardwood floor and he did reimburse me about $300 for this damage but I had no idea how careless his packers would be with my belongings! Finally after finding my Waterford Crystal Cake platter broken I finally had enough and went to write this review to warn others. DO NOT USE THIS MOVER IF YOU VALUE YOUR BELONGINGS!! They would wrap ridiculous items like toilet paper but then NOT wrap crystal glasses.
I have thousands of dollars of broken items from this careless mover. I used him after seeing these reviews on Home Stars but I felt I have to warn others about this company.

Approximate cost of services:
$3,800.00
1 of 2 people found this review helpful.
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Company Response

This move took place over 9 Months ago! ( Last July) It is not a valid complaint, it's also about 2 boxes only not about damage to Furniture. This lady was told by me personally NOT to put the boxes in storage for the Winter and to inspect them 9 Months ago, she would not listen to me. Another moving company has been involved in this move since then. I take complaints seriously, she has not contacted me about this, I can't even do an investigation on how this happened and make changes if necessary however this happened 9 Months ago and no complaints since. She was fully insured and I have never heard from her about this complaint. This Lady's place was a complete mess and she complained about everything, when we arrived some extra packing was required she helped out with the packing and went to storage and watched the guys unload. My business partner got personally involved in her move because she said she lost her job and was about to "explode" with her temper. She even sent me a picture of a small clock hanging on the wall at 4:30 am to complain it wasn't packed, she was at the condo when the movers finished packing. I take complaints seriously, have an A plus rating with the Better Business Bureau to help resolve complaints. We did not damage any floors, but I did give her money for it after the move. She also didn't pay her bill in full because of losing her job. This was a very selfish customer who had excellent movers and has never contacted me to investigate the claim so I can make changes if necessary. Brent

C.T. in Etobicoke
C.T. in Etobicoke
4 reviews Toronto, ON
10/10

Move from Condo to House

I would like to thank M and M Movers for yet another successful move! 3rd move. I was so happy with them when they did my move from house to condo a few years ago that I recommended them to do my Dad's move from house to condo a year ago. He was very impressed. The movers were punctual, efficient and friendly and went above and beyond what was necessary. My parents decided to go back to their house and they were so happy with M and M movers last time that he asked specifically for me to get them again. My Dad is almost 86 now and could not do the disassembling so they did that for him at the condo and then reassembled everything at the house. I would ONLY hire M and M Movers again for any future moves and would not hestitate to recommend them to my family, friends and co-workers. Thanks again M and M movers for another positive experience. Regards, C.T.

Approximate cost of services:
$2,200.00
1 of 1 people found this review helpful.
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Lavinia Strohm from Markham
Lavinia Strohm from Markham
3 reviews Toronto, ON
10/10

moving services

We were very impressed with M and M Moving Systems (Brent Routley) and how he met our needs ... both the driver and his helper were very professional, courteous and attentive. The moving experience was great.

Out of 3 quotes from moving company, Brent’s quote was the best … without hesitation we recommended M and M Moving Systems to friends and relatives. We sure will use M and M Moving Systems again.

Approximate cost of services:
$416.00
1 of 1 people found this review helpful.
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Stu from Toronto
Stu from Toronto
1 review Toronto, ON
10/10

Moving

I had a very positive experience with M&M Moving Systems. The movers were very professional and friendly. They wrapped all the furniture and delicate pieces properly so that they arrived to the new place in the same condition. All in all a great moving experience.

Approximate cost of services:
$750.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks Stu, most people don't take the time to do a review when happy, so much appreciated! Brent ( I believe you are the 4 th move I have done with your Family, so keep moving!)

Lisa and Jeff in Toronto
Lisa and Jeff in Toronto
5 reviews Toronto, ON
10/10

Move

Brent and the M&M team are great! We have used them now three times and each time they have been diligent, friendly, on-time and on-budget. What more can you ask for? A great moving company I would highly recommend.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Lisa and Jeff, have a good summer and enjoy your new house! Brent

Debbie MacAskill from Burlington
Debbie MacAskill from Burlington
1 review Burlington, ON
10/10

Moving

I highly recommend these guys. We moved from Brampton to Burlington on May 14th and it was a full 12 hour moving day. All of the team worked very well together and got the job done. Although we have a lot of stuff and it was a very long day I never heard the guys complain. They work very well together and didn't miss a thing. Brent's quote was very reasonable and he was right on when he said we needed more than one truck to get the job done. The only real surprise was the moving trucks were from another company that they partner with, but that didn't bother us at all when we realized the quality was there. After a 12 hour moving day I am very happy to say that nothing got broken besides the nose of an outdoor statue and that was my fault because I never packed it right. Overall as clients I would highly recommend these movers and as a Realtor I'll gladly recommend them to my clients. Great job!

Approximate cost of services:
$2,000.00
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Company Response

Thanks Debbie, My company is partners with Top Movers, as mentioned in some reviews. M and M Moving is the parent company and is 100% responsible. Thanks again for the typical feed back. Brent

Danny from Brampton
Danny from Brampton
1 review Brampton, ON
10/10

Moving

I was really happy with their service overall. Although the one of the moving crew member didn't show up till a couple of hours into the move, the two guys made up for him. Brent gave us a quote and assured us that we won't be anything more than 110% of the quote he provided. His quote did beat other quotes by a good margin. We insisted on a 26 foot truck to avoid any second trip and he took care of it. After the move, he called to follow up and made sure that we were satisfied with the service. Overall we are very satisfied with the moving services Brent and his crew provided and would recommend it to others.

Approximate cost of services:
$950.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Daniel, we started your move late to accommodate you getting the keys, I am happy all worked out well. We went 2 hrs over the quote but honored our price guarantee. Thanks again Brent

Terrance Thompson from Port Dover
Terrance Thompson from Port Dover
1 review Port Dover, ON
10/10

Moving

M and M Movers made our moving experience as painless as moving can possibly be. One of the reasons we went with M & M was Brent's (the owner) transparency with regard to the process; he gave up a lot of info and free advice before we signed on with M & M. The moving team were great guys with years of experience and this showed in speed, efficiency, safety and patience in those areas where were really not quite ready to go. The cost and quality of service was excellent. Would do a reference for Brent and his guys any day...highly recommend them.

Approximate cost of services:
$1,800.00
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Company Response

Thanks Terry, thanks again for the review, much appreciated. Brent

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about M And M Movers

We have 2 offices to serve the GTA ( Toronto and Mississauga, 416-440-4301 or 905-965-0212) We were ranked the top mover by the head office of Royal Lepage in 2003 and continue those same principles today! We have an A plus rating with the BBB and they contacted us to become ACCEDITED with them because of our great reputation.

CATEGORIES
Moving & Storage
WEBSITE
http://mandmmovingsystems.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
E-Transfer, Regular Cheque, Cash
LICENSES
Liability Insurance, Master Business License
MEMBERSHIPS
Accredited with BBB, A Plus Rating, No complaints in over 12 years
LIABILITY INSURANCE
Yes
DIPLOMAS
Ranked top mover by Head Office of Royal Lepage 2003-2004,over 20 movers. See web-site for Letter
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Liability Insurance provided
WRITTEN CONTRACT
Yes
WARRANTY TERMS
They Provide free replacement insurance and guaranteed maximum price!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.