I had a great experience with Comfort Way. They responded to my request very quickly and were able to come for a service call within a few days. They spent some time determining what was wrong causing my wall unit A/C to leak, and were able to determine the condensate line was installed improperly years ago, and as a result was kinked (as seen in photo) so water couldn't get out.
They then quickly reinstalled a new line that flows properly and after years of a leaky A/C, it is now perfect! Serge was also very friendly and kept me updated regularly during the work, and showed me exactly what was wrong.
I would definitely hire them again for any future A/C issues