Ledesma Landscaping Inc

Townhouse condo in North York where each unit plants their own flowers and the hired gardeners do the maintenance. They were late in May with the weeding and pulled the plants instead. The replacement of the plants and foliage became a long, drawn out period of 6 months with far too many follow ups and barely any notification of when they they were coming. They dragged out replacing the plants - not bringing what was expected or a lesser quantity. When the condo board stepped in to arrange for them to transplant some of the plants on cite they again planted less plants than agreed upon. Since they did not bring soil or mix
the plants were bulging out. I then left out soil for them to properly make the adjustments but this was ignored because they said I was not home.Now the condo board will be giving me a gift certificate to make up for these shortfalls.

the newly planted were popping up, bulging, especially when it rained. I
then arranged with the condo board for Ledesma to fix this and I provided bags of soil that I left out for them to use but they told the board that that they didnt do it because I wasnt home! This was mid
November. I am now awaiting a gift certificate from the board to purchase the remaining plants for next Spring to make up for Ledesmas shortfalls.

The most incredible service we have ever received. Exceptional service and work. The quote was fast, work started right away, and the workers worked harder than anyone I have seen - literally worked 12 hour days and weekends to finish the job. Just an amazing team and great quality work! I would highly recommend them.

Worst customer service. Took advantage of an 88 year old senior.
Lawn used to be lush, thick, and green. Nicest lawn on the street. Ledesma came and sprayed weed control. Within a week the both the front and back lawns were brown and dead. Calls to the office to report the problem were deflected. Office girl makes promises that aren’t kept. Owner denies responsibility. Never calls back. Then quotes $1200 just to fix the front lawn. Something was obviously mixed in that weed control that also killed the grass and they won’t take responsibility. Stay away from this company.

Our engagement begun when we came across a Ledesma sign displayed at a worksite in our neighborhood. We were quickly provided us with a competitive quote (we'd already had two other quotes) and the work started promptly.

The crew clearly knew what they are doing and cheerfully went about their work. They must be treated well! The site foreman, Chapo, answered all our questions and kept us informed. They hard long days. Our inquiries to the office were promptly dealt with. A small complication matching the slope of the drive to the existing steps was resolved to our complete satisfaction without additional cost.

During the build, our neighbours were so impressed that they engaged with Ledesma and before our work was completed work already started on their driveway. And then a neighbour across the street got a new walkway installed. All who walk by complement us on how good the new driveway looks.

We wouldn't hesitate to recommend Ledesma Landscaping to our friends who need landscaping work done.

This company totally ripped us off and cut so many corners. They did not lay screening under our interlock so we continually have weeds in between all of our interlock. Jack hammered our cement pad at front of our house and used the cement to fill in our retaining wall where we now can’t grow grass. Grows in patches. Terrible company. Rip off so upset!!!

Paul and his crew delivered on their promise. Showed up on time every morning and worked until dark. Job well done. Would have them do more work if needed. Excellent clean up when completed.
Bruno.

When there is a big snow their office and manager won't solve
When the big snow fall came this week, we called them early in the morning and were assured would hear back by 6am, no call were told would be here by 10am not here.
4:00pm their 1 driver showed up to provide services
1 driver
the owner all day had his phone turned off and would not get back to us with updates
very disappointed we have been a customer for several years and when busy this is the lack of service we received

Avoid! Hired for snow removal for 15-car parking lot for apartments. Failed to show up for several days after snowfalls. Manager would say the team would be there within an hour, they would not show up at all until one or two days later. Did not clear street sidewalk. Would run plow down middle of parking lot, leaving cars blocked in by piled snow. Did not salt sufficiently, leading to personal accidents.

AVOID.
Had irrigation system installed late fall. Never got to use it that year. Part of the deal was first winter shut down and spring start up. Snow was falling and nobody came to drain the piping. Called several times. Spoke with assistant in the office. Left messages. Nobody showed up. Paid someone else to come and shut down the system (blow the pipes). Spring came, nobody came to start the system. Another 4 calls to the office, nobody showed up. Turned it on myself, just to find out I had a small leak somewhere. Tried to find the leak, no luck. Another call, another service charge. Problem was debris created at installation from the poly pipes which got stuck in one of the valves. Overall system work OK now, but the service is CRAP.

Before we found Ledesma, we booked our spring clean-up early with another company. With a big yard and a lot of fallen branches we new the job was going to be a big one. On the day booked to do the job they were a no-show. Then I called Ledesma, and within a few days my backyard was all clean-up. The guys were great, courteous and friendly. They work very diligently. Every branch was removed, grass ranked, all the leaves disposed. It was just fantastic service.