A Team Appliance Repair

Took over a month to get the door lock from samsung. Could of purchase one from Amazon for $30.00 and got it in two days.Charged $290.00 for a service call and $224.00 for telling me that the switch was unsericealble[ which I already knew. ]
Than another $226 for installation.

Charged us $316 to rip our dryer vent out of the wall, damage our electrical outlet & make our issue actually worse.

Would not honour their fake warranty. Would not provide a refund. Totally dismissed the facts and we're extremely rude.

I would have been better off literally continuing with my original dryer issue. I would never call them again in my life.

The cost of replacement parts and labour to repair a refrigerator was 90% of purchasing a new similar model. Once I realized this and tried to cancel the following work day just after the service visit, they tried to haggle me into accepting a 20% discount for which I was still not interested. As per the law I'm entitled to cancel the repair within 10 days but I was unable to get refunded for most of the upfront cost. No labour had been yet put into the repair, the serviceman had only made an estimate so the labour was yet to happen in the future but I was forced to pay that upfront. Given that according to their policy, labour can't be refunded I lost all money related to labour costs. Then there was restocking fees for parts. In the end I lost half of the total cost of the estimated repair. Wether it's industry standard or not I don't know but it's definitely immoral to charge for work that hasn't been done. Avoid paying anything upfront, you can't get your money back.

I called A team and was told that I would receive a quote for repair of my Stove. I was told that the service call would cost $80, plus tax and that if I went ahead with the work, the $80 would be applied back to the bill. The service person came and then said there would be a labour charge for the quote. We paid $327.70 for his quote. When I inquired about this misinformation, I was told that it cost $80 for him to simply show up, to which I ask, why would I pay just to have him show up?? Meanwhle, the quote was careless and outrageous. He essentially suggested replacing most parts, with out testing which ones really needed replacing. NOT TRUST WORTHY.

An unprofessional and unethical organization. $80.00 to get on site, followed immediately by arriving technician demanding $300 upfront for diagnosis of a simple, recurring issue (frozen cooling system) - technician was aggressive, and was asked to leave immediately

No offer of an estimate as you would expect from a competent and professional company (and has been my experience in the past for all appliance repair

Unpleasant...unprofessional at the very least, and entirely a grift

Top oven on kitchen stove not heating to set temperature, called A Team Appliance Repair and a few hours later their repair guy arrived. He was at my home for approximately 45 minutes removed the back panel from stove did testing of relays on main board said stove needed new main board. For that I was charged $327.00 and he said that could not say for sure if that was the problem with the stove. Will not recommend nor will I call them again .

I had the same experience as other reviewers. The A Team Appliance Repair charged $80 service fee just to come to premises. Then they charged $285 "labour" cost, which the technician claimed would go toward the repair. However, it really only went towards the labour of diagnosing the issue. They then quoted an exorbitant amount for "parts", which apparently includes installation fees; this was never explained on the phone when booking or in person by the technician, but only after I called to complain about the costs. Very sketchy business tactics. By comparison, when I called another appliance repair technician, they quoted a service fee, came and diagnosed under that service fee, quoted the cost for parts and installation, which was a fraction of the cost of A Team Appliance (for the same part), and much more transparent. I plan to report to BBB.

I was told that I would be charged $80 for someone to visit my home. After a brief assessment the tech advised that he could fix it today and would the charge would be $280 + HST. I agreed. 5 minutes later he tells me it needs another part that would cost $350 + HST.

Customer service is no help either and you can tell by all the other reviews that this company is going nowhere fast.

Our Maytag dryer was not running. The A Team came and diagnosed that the problems was rollers and pulleys. After waiting for 4 weeks, they finally showed up again and installed the new parts. The dryer still didn't work, so they said we needed a new motor and blower assembly. Finally realizing that this whole thing was suspicious, we told them to take a hike. We have replaced the dryer for about the same money we spent on the bogus repair.
Its disgusting that businesses like this exist and are not sued into oblivion.

The person came to my house at about 5 oclock but a few minutes earlier I had gotten a call from the company telling me that he would not be here until eight. He said that he got done at his job earlier. He probably got kicked out. he ran my machine on speed wash and it went through the cycle and worked fine by just doing that. He told me that it would cost $295 to look at the motherboard and probably it would need a new motherboard for another $300 so now Im up to $700 with the service call , he did not speak English very well but he spoke money very well. I think this company is a joke. Im sorry I didnt read the reviews before.