A Team Appliance Repair

After paying $280 for inspection and another 700 for parts they refused to install without paying upfront for the installation. The part took so long that new owners are in. Both the new owner and I would be present for install but the refuse to book it. Have now locked my file and wont make an install appointment

Replaced valve was dripping two hrs after installing.
Was told to book another appointment to resolve issue.Telephone agent Maria rude unprofessional and most unhelpful .Identical part on Amazon about 40$
I was charged 295.00.Total experience cost 468:00.
I diagnosed the problem and with my tech background could have done the repair myself but sought 'professional' service because the device was expensive. Bad experience .business NOT to be recommended. Rating: not enough zeros!!

Never, ever, under any circumstances call them. A technician came to check our dishwasher that would not turn on. He pulled it out, dismantled it and said we needed a new part. He quoted a total of $1500 for labor and the part and demanded we paid debit (red flag!). Turns out the real problem was the dishwasher was unplugged.

Dont call this company
I lost $ 3000.00 for not repair refrigerator, they said parts is not available on the market money is not returned

Overcharged for a service call.
Installed parts that did NOT fix our Whirpool Duet washer.
Tried to collect extra fees.
Refused to refund payment for repairs NOT needed
Do NOT use this service. Over 500 complaints on BBB

I am extremely unhappy with the service I received !
My dishwasher was leaking and so I called the A Team Appliance Repair and got fleeced. My dishwasher is still leaking.

We indeed wish we had read the reviews before we booked this company.
We called them because they promised prompt service. The dishwasher would not always drain, and the fridge was leaking small quantities of water. So far, the installation of a new drain pump in the dishwasher appears to have done the trick, but we cannot yet be sure. We paid at least $470 (no proper, detailed invoices) for diagnosing (supposedly) the fault in the fridge, ordering a new water valve,nand ten minutes labour plus transport. We called them back. The fridge still leaked. After eight minutes work we were told that the water valve had been tightened. The mechanic said, before leaving, that we might consider replacing the copper water line that leads into the rear of the fridge during the coming months. When he left, we found the fridge still leaked. When we complained, we were informed that a further visit would only take place if we paid for a plumber to replace the water line. We called another firm that also does plumbing. The water line is just fine. We probably never needed the new water valve. There is a crack in the tubing from the ice maker to the water valve at the very point it enters the valve. This is responsible for the leak. The part has been odered. We wIll pay the other company an extra $364. We informed A-team, noting that the water line had been inspected. They have refused a refund. We can proceed to small claims court (which is clogged up - and there already are apparently claims against this company), complain to the Ministry of Consumer Affairs (which already has a file, or engage in an expensive legal action . See below for the crack A Team did not diagnose

HORRIBLE COMPANY. Had to pay $429.40 cash before he'd look at frig. Quoted $4456.53 after glancing at frig. There are no owners available to talk to. One employee and she has no authority.

I had a technician come and charge me $500+ as a deposit for replacement of a part that needed to be ordered. The company called the next day and said the part wasn't available, and backed out of the project. However they are keeping $260 + HST (the labour costs to replace the part) as those are non-refundable according to the contract.

The reason is that the fine print in the contracts says that any labour costs you are agreeing to are only for whatever they have already done that day, so you owe them 100% of the labour even if they never do the project.

If for some reason you do decide to work with these people and they need to come back another day to finish a job, make absolutely sure before you sign anything that they can actually do that job. Because if for some reason they can't do it, they will still charge you 100% on the labour.

Paid for diagnostic and parts, however parts I had to wait two weeks, parts came in and the new technician said they diagnosed wrong and now they now want an additional $300.00 and we waited another two weeks then they called and said the parts are broken due to shipment, so wait another two weeks. It is a month now, when the technician arrived he said he fixed it and now wants more money and no cheque or visa just cash or debit. The fridge was making noise and they said give it two hours and it will be fine. next day the fridge died. Had to buy new fridge. STAY AWAY FROM THIS COMPANY. Their customer service department don't even know their bosses name.