CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Windows & Doors Installation & Service
ON M5A 1A1
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Windows & Doors Installation & Service
CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
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97%

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Reviews for CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Average customer rating:
9.8 10 (419 reviews)

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LYNN CHEN
LYNN CHEN
0 reviews Pefferlaw, ON
0/10

window and door

Consumer Direct Windows and Door will put a lien on your house so you cant sell your house!!! Dont be trick by this company. Dont sign anything with this company! They will take your name, house address and file a lien against your property! They will never give you deposit back even if they could not install within time frame. They hire unprofessional cheap sub contractors that does unprofessional work, sub contractor skip steps to install proper air/water tight installation, after the new windows/door installation, they are less efficient than 30 years old wood window, broke my patio light on the installation day and never offer to replace the broken light or repair it, hide damages on the installation. Very bad quality of workmanship! I just want to warn others so you can avoid this misery and protect your house from this unrighteousness business practice!

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Lynn. We're really disappointed in where this has gone as well. We installed windows and a patio door in your home in Durham and you sold it and moved to Kitchener without paying or giving us any notice of the sale. There was a broken sealed unit and a damaged screen and we were sorry that happened. We reordered and received your replacement items and tried to reach you for over 4 months with no response only to find you sold the house and moved. Legal action was definitely not our 1st choice and we would LOVE to settle this matter instead. We are happy to remove the lien when you settle your balance due. We’ve addressed these issues with the new homeowner who is very satisfied with our service and is enjoying the products we installed.

Private User
Private User
Private User reviews Bowmanville, ON
10/10

Great products and service

Consumer Direct installed two sliding doors and one large window in our home. The difference was noticeable immediately after installation - no more draft and cold air coming in. Jerry helped us decide which products we wanted - he was very informative and offered multiple options based on our needs. Our products arrived on time and were installed as planned. The installation team was on time, efficient and appears to have done an excellent job as our rooms are now much more comfortable.
Thank you!

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the great review! We agree Jerry is a great asset to our team. We are happy to hear from start to finish went well. Please keep us in mind for any future products until then enjoy your new patio doors and window.

Anthony Bossio from Ajax
Anthony Bossio from Ajax
3 reviews Ajax, ON
10/10

Windows and Patio Door Replacement

Hello, I normally don't do reviews but I thought this team deserved some praise for their great work. I'll start at the beginning, my wife and I needed window and patio door replacement and came across and spoke with several different local companies. All were either asking way too much money or I didn't like the sales pitch. They always come across as they're helping you when really it's their pockets getting bigger. But when I met Jerry from Consumer Direct Windows and Doors, I immediately felt like they would take care of the job properly, while respecting my home and not charging too much for what others were asking between 10,000 to 15,000 more. I didn't just go with Jerry and his team because of the savings but also because it's a family run business and he seemed genuine, sincere and that the work would be done right the first time. Not to mention all the great reviews and a great product too:) Everything from the contracts to coming to our home Jerry was on top of everything and getting back to us within a timely fashion. Ok fast forward to installs....I came home from work and was greeted by Igor who was working away in doing trim work in the garage and explained the process to me. When I walked in I found the floors all covered with tarp/blankets etc...to protect the floors which was great to see. The installers did I believe 19 windows on day one....what??? That's a lot of work and that includes removal of blinds, window, adding in insulation, trim and of course new window and caulk, plus reinstalling the blinds. Incredible job!! Plus before leaving the cleaned up the whole house. Next day same thing again they arrived early same as previous day and got to work immediately. Again protected the floors rinse and repeat. They took care of the inside of the house as well as the exterior working to almost 900pm both days. Igor and team, I'm sorry I don't know all the names, but I appreciate the hard work. We also had sliding doors installed on a previous day. I wasn't here for that but when I came home the house looked in order and the patio doors on both levels looked incredible!! Thanks to Shawn and Dale for those. Didn't meet them but I have no complaints. Plus we have shiplap set up around patio doors and windows in various areas and they never damaged any of it. Plus we had tiles that went right up to the windows and Igor took care of those difficult areas himself. Thank you....we still have a double door and back door to be installed at a later date as we ordered these items more recently. Looking forward to having these guys come back to install those. The house looks awesome and I have already recommended this company to others. And the house is warmer...lol win, win!!

Approximate cost of services:
$30,000.00
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Company Response

Thank you Anthony for the AMAZING 10 star review, we truly appreciate you taking the time to write this. We are thrilled to hear that your experience from the beginning with Jerry to the end result with our installers Igor and his team as well as Dale & Shawn was nothing short of great! We look forward to installing your doors in the near future.

Irena Kurtz from Brooklin
Irena Kurtz from Brooklin
4 reviews Markham, ON
10/10

Ashburn Bungalow

We bought a 1968 original bungalow.
Window and door replacement was a very important part of the remodel. We interviewed 3 similar companies and selected to work with CCWD.
Jamie was our sales representative and he was absolutely fabulous. Making great suggestions, and working with us on our budget. The end results speak for themselves, we could not be happier!

Approximate cost of services:
$35,000.00
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Company Response

Thank you Irena for the 10* review. We agree Jamie is a great guy, happy to hear he was able to help you with suggestions and keep you within your budget. Enjoy your new windows!

Chris Kelly
Chris Kelly
0 reviews Oshawa, ON
10/10

Window installation

Would highly recommend these guys. Windows are great and instillation went well. Was impressed with the service.

Approximate cost of services:
$8,000.00
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Company Response

Chris, thank you for that great review. So glad to hear you are happy with our product, installation and service. Please keep us in mind for any future projects.

Ben
Ben
0 reviews Blackstock, ON
10/10

Windows for our house with Consumer Direct

From start to finish everyone was great to deal with. Price was good, customer service was good. They helped with the government grant. Windows are excellent quality. Workmanship was high quality. Would highly recommend using Consumer Direct. I have already recommended them to a co-worker, and they were as satisfied as we were.

Approximate cost of services:
$26,000.00
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Company Response

Ben, thank you for the amazing review. We are so pleased to hear you are happy with our service from start to finish and the fact you recommended us to your co-worker is fantastic! We truly appreciate our customers.

Anthony in Komoka
Anthony in Komoka
0 reviews Newcastle, ON
10/10

Beautiful kitchen windows and large living room window

We absolutely loved the results of the window service. This is an honest company that was really clear, quick in response, efficient and clean.

Jerry is our first contact in the company and the one that inspected and estimated our windows. First off let me say he is incredibly thorough, clear and funny. We loved his honest energy and response to any concerns with this investment. We appreciated and continue to appreciate dealing with Jerry.
Paul and Steve were our window installers and they were steller. We honestly thought the process would be a lot messier but they kept it under control even after we had recieved a snow storm at -11 degrees working conditions.
Highly recommend Consumer Direct!

Approximate cost of services:
$3,000.00
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Company Response

Anthony, thank you for the lovely 10* review. We truly appreciate you taking the time to write this. We are happy to hear about your great experience with Jerry, Paul and Steve and will pass your kind words on to them. Please don't hesitate to call us for any future window/door projects.

CJ
CJ
1 review Pickering, ON
10/10

All front windows

I felt very comfortable with the process from beginning to end the consultation was very professional. The two servicemen were very professional kind efficient and my windows look absolutely fabulous. I especially love the wider trim and even in the half circle top part of the window fits. perfect I would highly Recommend.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for writing such a fantastic review. We love the fact that you are so happy with your windows. We appreciate the recommendation and thank you for your business.

Chirag in Toronto
Chirag in Toronto
1 review Toronto, ON
10/10

Window Replacements

Its been a pleasure working with Consumer Direct. My project manager Mike has always been phenomenal to work with and he has delivered once again, he understood my requirements and his recommendation and suggestions were very helpful. Would 100% recommend this company for windows and doors.

Approximate cost of services:
$22,000.00
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Company Response

Thank you for the fantastic 10* review, we are very happy to hear Mike delivered again! We really appreciate you taking the time to write a review and are thrilled you would recommend our company.

Private User
Private User
Private User reviews Waterloo, ON
10/10

Doors and windows replacements

After comparing a number of companies Consumer Direct was an easy choice. Mike quickly understood my needs and was able too suggest suitable products and features. Friendly and helpful to work with. I'm looking forward to seeing the products installed!

Approximate cost of services:
$16,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you so much for the excellent review. I will be sure to pass your kind words on to Mike.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Your Local Experts! Visit Your Local Showroom!

DURHAM
The regions Leading Window & Door provider.
https://consumerdirectwindowsanddoors.ca/
905-433-3773
1-833-906-DOOR
1751 Wentworth St. #17 Whitby, ON

VAUGHAN
https://consumerdirectwindowsgta.ca/
905-660-0305
1-833-906-DOOR
40 Bradwick Dr, Concord, ON L4K 1K9

GOLDEN HORSESHOE
https://localwindows.ca/
905-660-0305
1-833-906-DOOR
1266 South Service Rd. Unit B1-5, Stoney Creek ON L8E 5R9

GTA WEST
https://west.consumerdirectwindowsgta.ca/
905-660-0305
1-833-906-DOOR
4 Paget Road, Units 7&8, Brampton, ON L6T 5G3

TRI-CITIES
http://www.directwindowstricity.ca/
1-833-906-DOOR
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CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows Exterior Doors Shutters
SERVICES
Local showroom Windows Exterior Doors Shutters
SPECIALITIES
Windows, Exterior Doors
WEBSITE
https://consumerdirectwindowsanddoors.ca/
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
Cheque, Credit Card, Etransfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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