Consumer Direct Windows and Door will put a lien on your house so you cant sell your house!!! Dont be trick by this company. Dont sign anything with this company! They will take your name, house address and file a lien against your property! They will never give you deposit back even if they could not install within time frame. They hire unprofessional cheap sub contractors that does unprofessional work, sub contractor skip steps to install proper air/water tight installation, after the new windows/door installation, they are less efficient than 30 years old wood window, broke my patio light on the installation day and never offer to replace the broken light or repair it, hide damages on the installation. Very bad quality of workmanship! I just want to warn others so you can avoid this misery and protect your house from this unrighteousness business practice!
- Approximate cost of services:
- $6,000.00
- Company Response
Hi Lynn. We're really disappointed in where this has gone as well. We installed windows and a patio door in your home in Durham and you sold it and moved to Kitchener without paying or giving us any notice of the sale. There was a broken sealed unit and a damaged screen and we were sorry that happened. We reordered and received your replacement items and tried to reach you for over 4 months with no response only to find you sold the house and moved. Legal action was definitely not our 1st choice and we would LOVE to settle this matter instead. We are happy to remove the lien when you settle your balance due. We’ve addressed these issues with the new homeowner who is very satisfied with our service and is enjoying the products we installed.