I needed a new gasket for my clothes washer. When quoted the $285 for labour, the technician said it was a very long and difficult job. He was in and out in LESS than one hour. He also said he gave us a $100 discount, which he never did. When he initially quoted over $600 for parts and labour . My wife asked if he was negotiable, and he said no. I am furious that I was misled about how long this job would take and the extreme amount of money I paid for less than an hour's labour. When I complained to the head office, they said that this was the technician's rate and nothing could be done. I will never do business with this company again.
- Approximate cost of services:
- $285.00