Beware of Appliance Repair Crew – Overpriced and Unfair Practices!
I had a frustrating experience with Appliance Repair Crew and wanted to warn others. My gas stove knobs werent working, so I called them for help. The technician inspected the stove, and charged me $360which he said would cover both the inspection and the repair.
Later, he told me I needed new parts and gave me a quote of $890 for them. I did my own research and bought the parts directly from the manufacturer for only $114. When I called them back to install the parts I had purchased, they said they would charge another $360, claiming it was a "new job."
How is this a new job when it's the same stove and the same issue, just with parts I bought myself? It feels like they are punishing me for not purchasing the parts through them at their inflated prices.
I'm more than willing to pay for the repair work, but this feels unfair and dishonest. If you're considering hiring them, be ready for unreasonable charges and a lack of transparency.
- Approximate cost of services:
- $360.00