Level Up Group Consulting Inc

An excellent experience. Michael's team is extremely professional and they function with extreme efficiency. Avtar was an excellent supervisor, with a sold work ethic, who was always available for questions. The final product was done on time and exceeded expectations. Highly recommended.

Earlier this year, I began contemplating the idea of finishing my basement. After many years of using it as predominantly one big storage area, I decided I would take the plunge and convert the space into something more functional. At a minimum, I knew I wanted a bar, an area for a TV with some built-ins, and a bathroom. No need for a bedroom as I wanted to focus on more of an entertainment vibe. Beyond that wish list, I had no specific ideas with respect to placement of these items, nor had I given much thought to finishings, flooring options, etc.

I started by reaching out to a contractor that was referred to me. The individual came to my house and saw the space in question, and took some measurements. However, it immediately felt as if they were going through the motions, and generally seemed disinterested in the project, and they were disorganized to boot. That contact turned out to be a dead end.

So back to the drawing board. I commenced some research on HomeStars, and that's when I came across Level Up Group, and the multitude of glowing reviews. Based on what everyone was saying and the pictures of their previous renovations, they appeared to be more than qualified to take on my project. So I called Michael and set up a site visit.

When Michael (and Ashley, the designer) arrived and we began talking, I instantly felt at ease and knew Level Up would be the correct choice. We discussed many options, and I could see both of their creative minds at work, imagining various possibilities for what the space could become. This is the benefit of leveraging opinions of experts who have undertaken similar work many times before. They know what things to consider well in advance and can offer practical solutions to customers. At this meeting I also recall Michael suggesting that I don't move some specific ductwork in order to keep costs under control. It was refreshing to hear honest feedback and I appreciate that Michael and Ashley kept me focused.

Later that same day I received an email from Michael with the initial quote. We mutually agreed that the project would start in about 6 weeks, which aligned perfectly with my expectations. Over the course of the next few weeks, Ashley and I collaborated many times regarding the design and made various changes. One such change was the addition of a feature wall which allowed for the 'hiding' of the cold cellar and bathroom doors (see grey wall in pictures below). For each iteration, she would publish a new design/layout document containing 3D renderings of the basement, from many viewpoints. These were very helpful in allowing me to see what the end result would look like. Ashley scheduled a "materials selection" meeting at their location in Vaughan about 2 weeks before work began, where I selected the flooring, shower tiles, accent stone, countertops, etc.

A few days before work stared, Michael provided an updated timeline indicating when each trade would show up and for how many days. Work started as scheduled and never deviated during the entirety of the project. Level Up has seemingly mastered the discipline of project scheduling/management. Avtar (supervisor) oversaw all of the work and was always available whenever I had any questions. All of the trades were prompt and courteous, and were obviously very skilled in their areas of expertise.

So I now have a basement that has far surpassed my initial vision. This only happened because of the combined effort of everyone involved. Needless to say I am very happy with the final outcome and can wholeheartedly recommend Level Up to anyone in the GTA wanting to renovate their basement.

I was referred to Level Up by a friend who spoke very highly about the quality and service they received from this company. I have to say, I was a bit skeptical given the poor experience I had with other contractors . From the moment I met Michael Nash, I was impressed by his professionalism and practical approach to understanding the project and being able to deliver on my vision. Level Up exceeded my expectations!! I was thoroughly pleased with the end result of the two bathrooms they renovated in my home. Beyond the fact that the project stayed within budget, I cant tell you how impressed I was with the Level Up team from design to construction to clean up. But what really made the difference was the timing. Before the job started, Michael provided a detailed schedule for the project, which I thought would be for guideline purposes only, since every contractor I have hired has been 2-3 weeks later than they promised. Well that certainly was not the case with Level Up who completed the project in two and a half weeks as promised. I cant say enough about the great job Level Up did and will definitely use them again and refer them to all of my family and friends.

We recently had our basement developed by Level Up Group, and the experience was fantastic from start to finish. The owner, Michael, provided a detailed quote and timeline that were both clear and reasonable. He set realistic expectations right from the beginning, which we appreciated. During our quote Michael brought his designer with him and the next appointment the designer and engineer came.

Dustin, our project manager, was exceptional in keeping everything on track. His communication was top-notch, and he was always available to address any questions or concerns we had throughout the project. We did encounter a slight issue with one of the contractors, but Dustin handled it quickly and efficiently, ensuring that it didnt delay the progress.

Overall, were thrilled with the outcome and would highly recommend Level Up Group to anyone considering a basement renovation. Their professionalism, attention to detail, and commitment to customer satisfaction are truly commendable.

We went out for 3 quotes with a rough idea of what we wanted to do for our ~1100 sqft basement project which included a wet bar and bathroom. Level Ups price estimate was in line with the other quotes, but Michael (Level Up owner) was the best when it came to answering questions and giving an honest opinion on ideas/options. His quote was broken out line by line for each piece of scope by materials and labour, which was appreciated for the transparency when there were additions and deletions. Not all contractors do this and it was a factor in choosing Level Up.

After we signed the contract, we had a good idea of the layout we wanted when it came to the detailed design phase. Ashley (Designer) was able to take our sketches and provide high quality 3-D/2-D drawings, and she also provided us with alternative arrangements for us to consider. She was excellent during the design and material selection phase, there were a few hiccups with material availability, but she was very attentive and worked hard to resolve any issues.

Once we were set on the design and material selection, the schedule was provided and everything was done on time and very quickly. We have a complicated basement with many angles and obstacles, but Michaels crew made quick work of it, with framing, electrical, HVAC, plumbing, drywall done in 10 days, mud/tape took a week, painting/flooring/tiles another week, final finishes and wet bar installation were done in just a few days. We were very satisfied with the overall schedule as the whole process was completed in ~6 weeks. Communication was excellent during this process, there were a few minor issues, but Avtar (Construction Supervisor) was quick to take care of anything that came up and keep us aware of any changes to the schedule.

Thank you to the labourer(s) that moved all of the raw materials in/out of the basement and took all of the garbage away. They were polite and careful when bringing everything into/out of the house.

We have a beautiful result and a great space for our friends and family to hang out and enjoy.

From the get go Michael was very straightforward and gave his insight to ideas that were proposed and discussed with him. The schedule was provided early for when the work was to commence and kept us up to date as things progressed while staying on schedule.

Ashley's design was great and provided ideas that we had not previously considered, while being open to changes that worked better for us. During material selection she was fantastic as she offered insight while staying neutral and creating no biases.

Avtar was very quick to respond and address our questions or concerns when they arose.
He often checked in on the renovation to ensure things were on track and to ask if we had any questions or concerns.

Overall we got a beautiful new basement that takes advantage of the footprint which we will enjoy for the years to come.

LevelUp delivered an exceptional basement transformation experience, completing the project on time and according to schedule.
The team's dedication and commitment surpassed expectations, showcasing outstanding craftsmanship. They maintained a high level of respect for our home, prioritizing safety and minimizing intrusiveness during construction.
The workers were not only skilled but also friendly, hard-working, and professional, contributing to a positive and enjoyable overall experience.
I highly recommend LevelUp for their reliability, professionalism, and commitment to customer satisfaction.

Thank you LevelUp for transforming our basement into a stunning living space.

Level up group worked on finishing my basement. I am satisfied with their work, the completed the project on time and in budget. Their professional approach is commendable.

I recommend Level Up Group for any construction project, and I will utilize their services in the future.

Michael and the Level Up group construction team recently completed our basement. The experience surpassed anything we could have expected. Michael and our supervisor, Avtar, were outstanding. We were presented designs and suggestion prior to work commencing, allowed us to be confident to ensure our basement would become functional to meet our growing needs. A schedule was provided to ensure we were informed step by step of the progress and completion. We problem solved as a team to tackle issues as they arrived to ensure the best positive outcome in our benefit. I would highly recommend level up to anyone looking to get home renovations completed, you wont be disappointed.

This team is good!!! We recently got our basement finished with a bathroom by the Level Up Group. We choose to have them come for an estimate based on their positive reviews. We appreciated that Michael (the owner) and the project supervisor, Avtar, came personally to our home to assess the work, answer our questions and discuss the potential project. After estimates from several companies, we decided to go with Level Up, and were glad we did. They were not the least expensive nor the most expensive, but they provided a reasonable breakdown of costs. Michael and his team are well organized in that they provided a comprehensive schedule of when each trade was expected to their part of the work. It was obvious that all the trades took pride in producing good quality work. Ashley, their designer, was helpful in choosing materials and fixtures. Michael and Avtar are very approachable and easy to deal with. They are responsive and do their best to accommodate the clients needs and issues. After hearing about bad experiences with other contractors, we appreciated that with Level Up we didn't have to chase after anyone or deal with long delays. As with any project, glitches happen, but Avtar, Michael and their team promptly addressed the issues. Overall, we were very satisfied with the process, the team, and the end result! The most reassuring part was that when the city inspector came to inspect the work, he commented that they did a good job--that meant a lot coming from someone who has seen all kinds of jobs.