Unplugged Drains and Services

Bathroom Renovation
Bowmanville ON L1C 4W2
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Bathroom Renovation
Unplugged Drains and Services
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69%

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Reviews by rating (past 12 months)

Reviews for Unplugged Drains and Services

Average customer rating:
8.6 10 (17 reviews)

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Arpit in Toronto
Arpit in Toronto
0 reviews Port Hope, ON
0/10

Renovation worst service ever NOT RECOMMENDED

Hired Dan and his team for our new house renovation. Initially everything was ok work was going little slow but under control and then in the middle . He just bailed on us not replying to phone calls or Text messages. Worst customer service ever even we have paid every money he asked. Here are some examples of his pathetic service:

(1) Keep on giving false promises not showing regularly .
(2) Keep on giving wrong information about the supplies shipment .

I will not recommend his services to anyone .
His business might have closed well it should be .

Approximate cost of services:
$0.00
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Barbara
Barbara
1 review Bowmanville, ON
10/10

Basement renovation with new fireplace

Dan and team - professional, hard working, knowledgeable and finished on time. This included opening 2 load bearing walls and putting in support headers, new panel and wiring, insulation, drywall, porcelain tile, vinyl planks, gas fireplace installation and finishing/painting. Did an awesome job, went above and beyond. Highly recommend. These pictures do not do it justice. We love it!

Approximate cost of services:
$36,000.00
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Company Response

Thank you so much for the kind words. We enjoyed working on your project and are looking forward to working with you again in the future. We hope you and your family can enjoy your basement for many years to come!
Thank you,
Unplugged Drains and Services

Veronica
Veronica
0 reviews Port Hope, ON
2/10

Basement complete renovation

Will not recommend Unplugged Drains & Services as they will not respond to any text,
phone calls or emails with any issues you may have after they received the money you are no longer a concern . Customer service is no longer in their vocabulary. Their moto should be WE Are Not Happy till you are Not Happy.

Approximate cost of services:
$39,000.00
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Company Response

Thank you very much for the kind words. We greatly appreciate you taking the time out of your day to give us this amazing review. We are looking forward to working with you in the near future.
Sincerely,
Unplugged Drains and Services

Private User
Private User
1 review Toronto, ON
10/10

Feature wall

Efficient, clean & amazing work. Will definitely work with them again and refer to others.

Approximate cost of services:
$2,300.00
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Company Response

Hi we appreciate the kind words and are looking forward to working with you in the future!
Thanks,
Unplugged Drains and Services

Mila Dimitrova
Mila Dimitrova
2 reviews Bowmanville, ON
10/10

Amazing job, including plumbing if all kinds, building and replacing shower stalls and more

Dan and associates built a complete shower stall where there was a towel closet, replaced 2 toilets, installed a vanity; also he had replaced another shower stall in our basement for a reasonable price.
Dan has done great job for us before, he is a professional and can do a lot more then plumbing, all very well. No wonder he is so busy, I highly recommend him.

Approximate cost of services:
$3,700.00
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Company Response

Hi Mila! Thank you very much for taking your time to write this review. We had a pleasure working with you and Doug and we appreciate the great words.
Sincerely,
Unplugged Drains and Services

Allison
Allison
0 reviews Oshawa, ON
4/10

Not impressed

Dan responded to my need to have someone come unplug a kitchen drain very quickly. We made an appointment for the following morning.
2 minutes before the appointment time, he indicated on the Homestars website that he did not win the job. I called to ask whether he was coming or not, and was told he "couldn't find his tools." He called me back and eventually came, in total about an hour late.
I have since continued to have problems with this drain, and I reached out to ask for his help. He responded to my call via text, confused as to who I was. He did not respond to my two further texts asking for him to come back. Really friendly guy and fine service when he shows up, but getting his attention and reliable service seem to be lacking. I would not recommend this contractor to my friends.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Hi I am very sorry that you feel this way.. as I had said the first day I came that my guys had lost all of my drain snake heads. I had fabricated a head to get you running the first time and we poured many buckets of water down as you watched and was shown everything was working properly. I am waiting for my new drain equipment to be delivered from acklends granger. I did not answer because I am busy on 5 other jobs and do not have the time to help you. Again I am sorry you feel this way but I am a very busy guy and did not have time to reach out to you.

Private User
Private User
Private User reviews Whitby, ON
10/10

We would definitely recommend Unplugged Drains and Services

My husband and I were extremely satisfied with the installation of our two bathroom fans. Dan did an amazing job, was on time, knowledgeable and went above and beyond. Great service!

Approximate cost of services:
$400.00
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Company Response

Thank you very much for taking your time to write this review. I am very glad that we provided the service to your expectations and would gladly work with the both of you again.
Sincerely,
Unplugged Drains and Services

Linda
Linda
1 review Oshawa, ON
10/10

New Floor Drain Installed

I had a "smell" issue with the main floor drain in my basement and had a well known company out to fix what I thought was a clog issue. Turns out that the reason my house smelled like pee everytime it rained alot was that the floor drain pipe had crumbled away underneath the concrete of the basement floor. To replace it with a new PVC pipe and connect that to the sweeping tile so the sewer wouldn't leak out under there anymore was going to cost more than 10x what I had planned to spend fixing the clog I thought was the issue.
I contacted a few other companies for estimates and Daniel responded to my request for a quote right away, continuing to be prompt with answers to my questions until the job was completed. His price was much less (35% less!) than the first company and he had good reviews here so I hired him.
Daniel and his crew came the next Monday at 8 am and were all done by noon. I was impressed by how polite, professional, and respectful they were. All my questions were answered and the inconvenience to my day was minimal. The job was done neatly and on time for the price quoted so I am happy to recommend them without reservation.

Approximate cost of services:
$1,500.00
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Company Response

Hi Linda thank you so much for taking your time to write this review. We are ecstatic to hear you were happy with the work and looking forward to working with you in the future.
Sincerely,
Unplugged Drains and Services

Nikhil
Nikhil
1 review Oshawa, ON
10/10

Dan found the issue and resolved it when the Home Inspector recommended replacing.

Home inspector tested the kitchen's exhaust fan and concluded it is not working and recommended it be replaced. Dan came in inspected the unit and found a cardboard behind the netted opening. He removed it and it started working. Saved me tons of money. Paid him his gas cost.

Approximate cost of services:
$20.00
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Company Response

Thank you very much for taking the time to write us a review. I am very glad to have been able to help and save you money. Looking forward to working with you in the future and wish you all the best at your new home.
Sincerely,
Unplugged Drains and Services

Lisa in Toronto
Lisa in Toronto
1 review Port Perry, ON
10/10

Bathroom Renovation

We would highly recommend Unplugged Drains and Services. Dan and his team were very professional through the whole project. Our bathroom on the main floor was completely gutted and remodelled to exactly what we wanted. We are completely satisfied and very happy with their workmanship. Dan and his team installed tiles on the floor and on the wall and done to perfection. It looks amazing. The team was very precise in everything they did, from the painting of the walls and trim to the toilet; to making the vanity fit just right and to the the best placement of the bathtub. Dan even gave us suggestions on how to enhance the bathroom, through his experience and pictures of his previous jobs.... suggesting colour of grout, faucets, bathtub size and toilet suggestion. We appreciated his suggestions as it enhanced the finished product. we would highly recommend Unplugged Drains and Services.

Approximate cost of services:
$12,000.00
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Company Response

Hi Lisa thank you very much for taking time to write us a review we greatly appreciate it. It was also a pleasure to work with you and am looking forward do doing so in the future.
Sincerely,
Unplugged Drains and Services

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Unplugged Drains and Services

Welcome to Unplugged Drains and Services! We are PROMPT AND RELIABLE. With over 6 years dedicated to seeing the smiles of customers face when they can finally get back to their daily lives after using our friendly and affordable services. Everyday we bring 100% our focus and our determination to ...
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