2 reviews Strathroy, ON Joined 2020/08/31

10/10

Appliance Repair review in Strathroy

12/31/2020

We called Beau back for a second project as we were so pleased with the job he did for us the first time. He's excellent, he knows his stuff, he's friendly, courteous, very knowledgeable and is reasonably priced. Wed consider Beau to be our go-to gas install/maintenance person whom we would highly recommend.

Greg O'Neill

Job Price

Approximate cost of services:: $150.00

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Company Response

Wow, Greg thank you so much. We are very lucky to to have you as a customer. We at DES work very hard to make sure our customers are always left happy - nothing more rewarding then that. :)

Please stay safe & stay healthy!

- DES Team

Private User

0 reviews London, ON Joined 2020/12/31

10/10

Washing Machine Repair

Appliance Repair review in London

12/31/2020

Amazing service from start to finish. From the lovely friendly lady who booked our appointment to the actual service call itself. Professional, polite, friendly, knowledgeable and courteous. Will use again in the future.

Job Price

Approximate cost of services:: $220.00

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Company Response

We really appreciate the kind review and feedback, thank you so much!

It's so rewarding for us to know that our customers were left happy from our services that were provided. It was an absolute pleasure!! :D

Please Stay Safe & Stay Healthy.

-DES Team

susannegoudswaard

1 review London, ON Joined 2020/12/29

10/10

Replace ice maker/water valve

Plumbing review in London

12/30/2020

Fast, professional and friendly service with great attention to detail. I would highly recommend this company.

Job Price

Approximate cost of services:: $400.00

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Company Response

Thank you so much Susanne for you feedback and review, I know we try our hardest to please our customers. :)

We are very pleased that you are happy with our services.

Take Care & Stay Safe

- DES Team

jocelyn_charlton

1 review London, ON Joined 2020/12/30

10/10

Samsung Range Problems

Appliance Repair review in London

12/30/2020

Beau came out to our home to look at our Samsung Range that was taking forever to heat up and would not maintain temperature. Beau was very efficient with the diagnostic and stated that it was unfortunately just the product and recommended buying from companies who only make kitchen appliances. He didn’t feel completing a repair would help and we very much appreciated his honesty. He also informed us that if we needed him in the future for our oven there would be no cost for a diagnostic as he was aware of the concerns. We will definitely call Beau again for any appliance repairs we may have.

Job Price

Approximate cost of services:: $89.00

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Company Response

Wow Jocelyn, thank you so very much for your great review and feedback. It's always so nice to hear and read customers comments regarding our services. Beau is defiantly great at what he does, and honesty is defiantly a quality that we have within the DES company. We are very happy that you got to experience that and it was our absolute pleasure to come out and service your unit.

Stay Safe & Stay Healthy

-DES Team

Private User

Private User reviews Strathroy, ON Joined 2020/12/24

10/10

Dryer / Washing Machine Hook Up

Appliance Repair review in Strathroy

12/28/2020

Unhooked my old gas dryer and then installed my new dryer and washing machine. Levelled everything on pedestals and made sure it worked perfectly. Highly recommend!!

Job Price

Approximate cost of services:: $213.00

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Company Response

Thank you very much for your kind review and feedback! We at DES strive for perfection, we are so thrilled to hear that you are happy with our services. :)

Stay safe & Take Care

- DES Team

Private User

Private User reviews London, ON Joined 2020/12/24

9/10

Christmas Eve service with a smile

London

12/26/2020

When my oven stopped working on Xmas eve, while other service repair providers were laughing when I called to ask if a service call would be possible that day, Jessica arranged to squeeze an appointment in despite being fully booked prioritizing our Christmas dinner : ) When Beau arrived, he was professional and efficient providing courteous and friendly advice. Thank you to everyone at Dowell.

Job Price

Approximate cost of services:: $450.00

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Company Response

It was our absolute pleasure! There's nothing more satisfying then having our customers smiling after our services, especially on Christmas Eve. :)

Thank you so very much for your kind feedback and taking the time to write a review, if there's anything we can do for next time to get 10 stars please don't hesitate to let us know - our goal is the total satisfaction of our customers and to provide the best and at most positive experience.

Please take care & stay safe.

- DES Team

Private User

Private User reviews Ilderton, ON Joined 2020/12/23

10/10

dishwasher repair

Appliance Repair review in Ilderton

12/25/2020

Fabulous people on the phone and the repair person was awesome. They are my go to people for repairs in the future

Job Price

Approximate cost of services:: $250.00

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Company Response

Thank you so very much, we really appreciate the honest feedback! It was pleasure talking with you on the phone as well as being inside your home. Very glad we were able to help you.

Take Care & Stay Safe :)

- DES Team

Private User

Private User reviews Glencoe, ON Joined 2020/12/24

10/10

Repair Door error on washer and Dishwasher door leak

Appliance Repair review in Glencoe

12/24/2020

Quick efficient service right before the holidays.
Beau very professional and knowledgeable and Jessica very pleasant and accommodating on the phone.

Job Price

Approximate cost of services:: $400.00

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Company Response

Thank you so very much for your feedback and review. :)
It was an absolute pleasure talking with you on the phone as well as being in your home! We are so happy that we could help you with your appliances before the Holiday's. There's nothing greater then making our customers happy.

Stay Safe and Take Care! :)

Happy Holiday's

- DES Team

Private User

Private User reviews London, ON Joined 2020/12/16

10/10

Dishwasher Repair

Appliance Repair review in London

12/17/2020

Professional, quick diagnosis for repair. Tested appliance and cleaned up. Total time was 20 minutes.

Job Price

Approximate cost of services:: $169.00

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Company Response

Thank you so much for taking the time to provide us with your honest feedback. Beau is absolutely great at what he does, he takes his job very seriously and we're so happy he could provide a professional service for you.

Happy Holiday's! :D

- DES Team

Private User

Private User reviews London, ON Joined 2016/09/06

10/10

dryer repair

Appliance Repair review in London

12/14/2020

Dowell Equipment Services was professional, speedy, and courteous. They did a great job and would recommend them.

Job Price

Approximate cost of services:: $235.00

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Company Response

Thank you so much for your review. We really acknowledge and appreciate the feedback! :)
There's nothing greater then having happy customer's from our services.

Happy Holiday's to You and Your Family.

- DES Team

Dowell Equipment Services

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