Dowell Equipment Services

Appliance Repair
London ON N6B 2K9
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Write a Review

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HomeStars
Appliance Repair
Dowell Equipment Services
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80%

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Reviews by rating (past 12 months)

Reviews for Dowell Equipment Services

Average customer rating:
9.9 10 (226 reviews)

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Private User
Private User
Private User reviews Strathroy, ON
10/10

Dishwasher Repair

Great service! Quick response time and follow up. Thanks for valuing previous customers! Will recommend for sure!

Approximate cost of services:
$160.00
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Company Response

Thank you so much for taking the time to write us a review and for your honest feedback. :D

It's always a pleasure, thank you for calling us back for another service. Please let us know if you need anything else.

Take care, stay safe & stay healthy.

- DES Team

odetenunesgomes
odetenunesgomes
0 reviews London, ON
10/10

Quick service, very friendly very knowledgeable

They were quick to respond to my call. They were very friendly, very helpful and very knowledgeable. We would recommend them and will use them again in the future

Approximate cost of services:
$203.00
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Company Response

Hi Odete, thank you so much for your honest feedback and for your great review! :D

It was a pleasure talking to you and being in your home. We are so happy that we could get your oven working properly again.

Please let us know if you need anything else. :)

Till then take care, stay safe & stay healthy.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

5 Star Service

What an absolute pleasure to deal with ! From beginning to end the transaction exceeded my expectations. Friendly , honest , and super capable team . I 100% recommend them !!

Approximate cost of services:
$585.00
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Company Response

Thank you so much for taking the time to write us a review and for your honest feedback! :D

The pleasure was all ours. This is what we strive for and there's nothing more rewarding then knowing our customers have been taken care and have been left extremely happy.

If you need anything else please don't hesitate to give us a call, were always here. :)

Till then please take care, stay safe & stay healthy.

- DES Team

Private User
Private User
Private User reviews London, ON
8/10

Washer needs to be fixed due to leak

The washer was leaking from the bottom, called the company, they were good in keeping the communication lines open. Tech came in as scheduled and diagnosed the issue, part had to be ordered so he came back in two days and replaced the valve.

Approximate cost of services:
$240.00
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Company Response

Thank you so much for your review and for your honest feedback. WE are very happy that we could get your washer up and running again. :D
WE strive for efficiency and nothing less!
Please lets us know what we can do next time to receive a full 10 stars. We respect and honor feedback from our customers and it will help us do better for the next time. If you need anything else please don't hesitate to give us a call.

Please take care, stay safe & stay healthy!

- DES Team

sparkplug4
sparkplug4
0 reviews London, ON
10/10

Dry repair

Staff and owner were friendly, kindly and informative. Work was completed quickly and efficiently! Truly service with a smile. :)

Approximate cost of services:
$420.00
Was this review helpful?
Company Response

Thank you so much for taking the time to write us a review and for your honest feedback! :D

It was an absolute pleasure working in your home and chatting with you on the phone, we are beyond happy to know that you are happy with our services.

Please if you need anything else from us, do not hesitate to give us a call.

Till then please take care, stay safe & stay healthy.

- DES Team

meldodge25
meldodge25
0 reviews London, ON
10/10

Dishwasher repair

They went above and beyond to schedule my repair, and had my dishwasher forced in record time!

Approximate cost of services:
$200.00
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Company Response

Thank you so much Mel for this review! It was our pleasure! We defiantly know what it feels like to not have a working dishwasher, it's not the best feeling but we are so very happy that we could get yours up and running again. :D
If you need anything else please don't hesitate to give us another call.

Please take care, stay safe & stay healthy!

- DES Team

Jarrodgriffin
Jarrodgriffin
0 reviews London, ON
10/10

Great service

They came to troubleshoot my 40 year old dryer, but unfortunately the patient didn’t make it. Great service on the phone and in person and I would highly recommend them.

Approximate cost of services:
$160.00
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Company Response

Hi Jarrod, thank you so much for taking the time to write us a review! That dryer is quite a trooper I must say, served it's purpose that's for sure. It was a pleasure and if you need anything else please don't hesitate to give us another call. :D

Please take care, stay safe and most importantly stay healthy!

- DES Team

DMcCallum
DMcCallum
0 reviews London, ON
10/10

Dryer Repair - Done Quickly and Efficiently

Beau and Jessica from Dowell Equipment Services were excellent to deal with. I had multiple connection points with Jessica to confirm timing, and rescheduling when the part for my broken dryer wasn't readily available. Beau was very professional and great to deal with. He was very open in explaining (and showing) the issue with our dryer and what needed to be fixed. I would highly recommend DES and would use them again without hesitation.

Approximate cost of services:
$300.00
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Company Response

Wow Drew, thank you so much for this amazing review! We at DES want nothing but the best service for our customers and reading your feedback lets us know, that's exactly what you received! There's nothing more rewarding for us then knowing our customers were and are taken care of. Please if you need anything else don't hesitate to give us a call. It was such a pleasure, so happy we could get your dryer up and running again. :D

Please take care, stay safe & most importantly stay healthy!

Happy Easter!

dinastorie
dinastorie
0 reviews London, ON
10/10

Dryer repair

When I called, I was given same day service. Beau was honest and reliable. I would definitely recommend him.

Approximate cost of services:
$100.00
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Company Response

Thank you so much Diane for the kind review and for taking the time to write us one! :D It was our absolute pleasure and were so happy that we could come out and help you with your dryer. Please don't hesitate to give us a call back if you are in the need of anything else. Again, it was a pleasure.

Please take care, stay safe & stay healthy!

- DES Team

Private User
Private User
Private User reviews London, ON
9/10

Dishwasher was clogged

My dishwasher was clogged due to food rests veing stuck inside and the warer wiuldn't drain.
Problem was fixed quickly. I haven't yet used the dushwasher but I believe it will work smoothly when I use it again

Approximate cost of services:
$191.00
Was this review helpful?
Company Response

Thank you so much for taking the time to write us a review and for your feedback! :D
Very happy to hear that Beau could get the unit unclogged for you and was able to fix it in a timely manner. If you need anything else please give us a call.

If there is anything that we could have done different to receive a 10 star review please absolutely feel free to let us know so we can improve it for the next time. We strive for excellence and perfection and to make sure our customers are more then satisficed with our company. We appreciate any feedback that is given. :D

Thank you so much and please take care!

- DES Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dowell Equipment Services

Why Choose Us? We're a family business, we know what's important and we repair any problem! Established in 2019, we've taken our experience as commercial industry professionals and brought it straight to your door. With highly trained technicians, and a commitment to serving you with expert knowledge, Dowell Equipment Services ...
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