Had Ari in last fall to do some stain removal on our sectional couch. The upholstery cleaning definitely came out cleaner than expected. Then we had 3 different carpet areas done. One was an area rug and a couple of bedrooms. The bedrooms were the worst because of the cream colour, but they came up ok, we weren't promised the world given it was builder rugs... but the filth, dirt and colour of water that was extracted from the rugs was unreal. Also liked that fact that it was explained to me each part of the process while doing the carpet and the sectional.