MaidPro Thornhill & Vaughan

Jaclyn did a fantastic job cleaning our home. She was very thorough and hard working. We were very pleased. Thank you Jaclyn!

We are expecting a baby in two weeks and this service was a life saver in helping us feel prepared for the baby. Debora was amazing and the house looks perfect. We are feeling all ready now. Thank you Debora S

Edit #2 in response to the business's reply: The refund cheque has not been received as of May 6th, 2023.

Edited in response to the company's reply:

The $10 refund cheque has not been received as of April 1st, 2023 after numerous emails to the company.

The company's customer service appears to have an alternate view of facts. We did not speak on the day of service and the response by email was not received in writing until several weeks later.

Original review:

Working with this company was disappointing.

First, we hired the company for a pre move-in cleaning for all the rooms, closets, and windows of the house plus appliances such as fridge and oven. Some areas of the house were not adequately cleaned. There was dirt and debris left in cabinets, closets and window tracks. We had to personally clean some areas in addition to the pre move-in cleaning so we could move-in on time.

Second, we booked the company under one of their online promotional pricing advertisements that was in effect at the time. Our final invoice showed that we were charged the higher, non-promotional price for the service. When we emailed the company regarding the price difference between the online advertisement and the amount charged on the invoice, the company did not reply to our email until we followed up again several weeks later.

We are very disappointed by our experience.

They do a great job, and are reasonably priced. I did my research when I moved into my new place, called a bunch of places, and I am fully satisfied with them.

Great clean by Marta. Efficient, friendly and thorough. Easy to book through phone or web. Weve had multiple cleanings by this company and have always been happy.

We are completely satisfied with Maidpros service. They are reliable and easy to communicate with should I need to make changes to my scheduling. I have had a few different pros over the last couple of years and each one has been great.
Aneisha came for a first visit last week and she was very respectful, inquired about my expectations and asked if I had any requests for the week. She did an amazing job and I would be pleased to have her return.

I required a cleaning service, I thought it was going to be temporary but I soon realized that there was a value having a service come into my home to do a thorough cleaning. This has given me time to do things I would much enjoy doing other than cleaning.

Excellent service! Im very happy with Teris work. Reliable, thorough and professional. Fantastic and pleasant. Ive used this service for many years!

Teri did a fantastic job cleaning our home. She was very thorough and hard working. We were very pleased. Thank you Teri!

Teri was amazing! She did an excellent job cleaning our home. Her attention to detail was greatly appreciated! Thank you, Teri!