5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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95%

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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (496 reviews)

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Sanchit in Toronto
Sanchit in Toronto
1 review Old Toronto, ON
10/10

Water Damage Aid

My bidet caused a leak and extensive water damage - Daniel was prompt and very knowledgable and helpful in guiding me through the water damage process, thank you for all your help. The equipment he used was first rate and reliable.

Approximate cost of services:
$2,000.00
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Company Response

Thank you dear Sanchit for your excellent review! We are so glad that Danial and his team could quickly assist with your water damage situation and that you were happy with the results. Your recommendation is truly appreciated.

5 Star Cleaning Team
☎️416 315 7562 (24/7 Emergency Services)
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca
📱https://instagram.com/5starcleaning

Alison Findlay from Collingwood
Alison Findlay from Collingwood
2 reviews North York, ON
10/10

Great support with our basement flood

When Toronto experienced massive rainfall this past summer, our basement completely flooded. After dialing madly for a water damage restoration company, Danial was the only one who a) returned my call, and b) committed to having a crew on site that evening. He was on time, and he and his crew (including his Dad!) were expert, professional, honest, empathetic and trustworthy. They pumped our basement, began the restoration work and cleaned our rugs. Home disasters are obviously quite stressful, and Danial and his team were great partners throughout this process. Highly recommend!

Approximate cost of services:
$20,000.00
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Company Response

Hi Alison,

Thank you for your kind words. It was our pleasure to help you and your family in a time of immense stress and uncertainty. We thank you for your trust, communication and patience during your restoration process.

All the best,

5 Star Cleaning Team
☎️416 315 7562 (24/7 Emergency Services)
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca
📱https://instagram.com/5starcleaning

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Sewage spill cleaning - outstanding job!!!

Amazing job, quick and professional response from the team! Will definitely use their services again!!

Approximate cost of services:
$800.00
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Company Response

Thank you for your review. We appreciate your trust and communication during this project.
5 Star Cleaning Team
☎️416 315 7562 (24/7 Emergency Services)
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca
📱https://instagram.com/5starcleaning

Private User
Private User
Private User reviews North York, ON
8/10

Basement Reconstruction

They were professional, efficient and delivered quality work and on-time. Communication was great and recommend their service.

Approximate cost of services:
$10,000.00
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Company Response

Thank you very much for your positive review! We're glad to hear that you enjoyed our services and we appreciate your recommendation. All the best.

5 Star Cleaning Team
☎️416 315 7562 (24/7 Emergency Services)
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca
📱https://instagram.com/5starcleaning

Raymond in North York
Raymond in North York
4 reviews North York, ON
10/10

Excellent quality, reliability and communication

Our basement flooded during the recent storms. Our insurance company sent a vendor who made all these promises but then made us wait 4 days before telling us they were too busy. Another vendor seemed good at the start but their story kept changing.

I called 5 Star and got a response within minutes. 15 minutes later Danial was at our home promising his team would start at 8am the next day. At 7:55am they were already in my driveway ready to go.

This company values high quality work. They communicate throughout and keep their promises. The work was of the highest quality. Not only is our basement clean and dry but they only removed what was necessary to minimize future reconstruction costs.

The invoice was fair and the pricing was transparent. No surprises. I highly recommend 5 Star Cleaning.

Approximate cost of services:
$15,000.00
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Company Response

Thank you, Raymond, for your wonderful feedback. We're thrilled to hear that we could meet your expectations with prompt and reliable service. Your recommendation and trust in our work means a lot to us.

5 Star Cleaning Team
☎️416 315 7562 (24/7 Emergency Services)
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca
📱https://instagram.com/5starcleaning

C&S M
C&S M
1 review Mississauga, ON
10/10

Flood remediation

Very quick to respond and attend after being contacted, our flood occurred at the same time as many others. Daniel and his crew were very friendly, knowledgeable and informative. Would definitely recommend to others and use if ever required their services.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for your fantastic review! We are so glad that Danial and his team could quickly assist you during such a challenging time and you were happy with the results. Your recommendation is truly appreciated.

5 Star Cleaning Team
☎️416 315 7562 (24/7 Emergency Services)
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca
📱https://instagram.com/5starcleaning

Daniel Lee
Daniel Lee
1 review East York, ON
10/10

Exceptional emergency response

Danial and Bob from 5 Star Cleaning truly lived up to their company's name with their exceptional service. When faced with an emergency flooding situation in my basement, they responded promptly and tackled the problem with remarkable efficiency. Their professionalism shone through as they methodically addressed the issue, demonstrating both expertise and respect for my property. The speed and thoroughness of their work prevented further damage and gave me peace of mind during a stressful situation. I highly recommend 5 Star Cleaning for their outstanding emergency response and top-notch service.

Approximate cost of services:
$7,000.00
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Company Response

Thank you, Daniel, for your wonderful review! We are thrilled that Danial and Bob provided you with exceptional service during your emergency situation, and we greatly appreciate your high recommendation of 5 Star Cleaning.

5 Star Cleaning Team
☎️416 315 7562 (24/7 Emergency Services)
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca
📱https://instagram.com/5starcleaning

snaggze
snaggze
3 reviews North York, ON
10/10

Flood cleanup

Danial was extremely responsive to our call. Much of the city had loosed and he was on site that afternoon to provide a quote. He and his team were working on our project within 2 days. Demolition was done the same day and full remediation in with many fans, dehumidifiers and air cleaners. They resolved a very difficult situation very effectively.

Approximate cost of services:
$9,000.00
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Company Response

Hi Dear Snaggze,
Thank you for your review and your excelelnt feedback on our water damage services.
We take great pride in our 24/7 flood emergency work to service our clients in times of need.
We know it’s crucial to complete a professional water damage restoration job and explain all the steps along the way.
Thank you for trusting 5 Star Cleaning with your water damage restoration project.
All the Best.
5 Star Cleaning Team
☎️416 315 7562 (24/7 Emergency Services)
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca
📱https://instagram.com/5starcleaning

A&P
A&P
6 reviews Mississauga, ON
10/10

Basement flood

5 stars for a reason! Our basement flooded and Danial arrived within hours of calling to assess the damage, which was more than what we initially thought. He had his crew in the next morning (he was willing to come in at midnight!) to remove all the carpeting, baseboards etc and get the dehumidifier and fans going. The team came back 3 days later to re-assess and address the drywall, which needed to be removed in many areas.

Danial was extremely communicative and gave us constant updates on what to expect, when he and his team would arrive (which were bang on), and it was all done with genuine care for us, our home and our pets. He clearly has the knowledge and experience where water damage has occurred. The 5 Star team made what was a horrible situation far less stressful.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thank you for your review and your recommendation on our water damage services.
We take great pride in our 24/7 flood emergency work to service our clients in times of need.
We know it’s crucial to complete a professional water damage restoration job and explain all the steps along the way.
Thank you for trusting 5 Star Cleaning with your restoration project.
All the Best.
5 Star Cleaning Team
☎️416 315 7562 (24/7 Emergency Services)
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca
📱https://instagram.com/5starcleaning

Private User
Private User
Private User reviews Markham, ON
10/10

Water damage

We were very happy to hire five star water damage team to take care of our flood issue that we had recently. They responded quickly and patiently addressed all my concerns and questions.
Bob and his crew arrive under an hour.
They professionally dried the water damaged area in 4 days.
They also sent another crew for the repairs needed after drying process.
We recommend their great water damage and repair services to others.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

We greatly appreciate your excellent feedback and review of our Water Damage Restoration services. Thank you for your trust and recommendation for our water damage services in Markham. It was our pleasure to help in your emergency.
All the best.
5 Star Cleaning Team
☎️416 315 7562 (24/7 Emergency Services)
416 270 7717
🖥Info@5starcleaning.ca
📱https://5starcleaning.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.