Gold Star Appliance Repair Inc

I hired Gold Star on two separate occasions, and have waited to write this review to make sure that I wasn't just SUPER LUCKY to have hired them the first time around. Fortunately, it wasn't just luck as they are that special unicorn of a company that lives up to its name - Golden! I found the customer service to be superior, starting with Hannah in the office. She called to confirm my online booking, asked me the right questions and answered any questions that I had honestly, and very patiently. She also followed up with me and provided me with any additional information that I didn't know, with excellent communication and quick response time. Next, I dealt with the technicians who were honest, efficient, and extremely knowledgeable. They saved my 20 year old washer and dryer which have now been running just like new since Gold Star serviced them. My machines required a part which was ordered immediately and was completely installed within 24 hours!! Amazing! Following this first experience I did not hesitate to hire Gold Star again for my rental property and felt extremely comfortable with having the technician go to the property without me having to be there to supervise. The communication and expertise was again excellent. I would strongly recommend Gold Star for their professional and highly knowledgeable service! 10 Gold Stars from me!

The washing machine stopped working because it could not drain the water used during the wash cycle.

I called Gold Star Appliance Repair, and a service representative performed many diagnostic tests on the washing machine. After completing the tests, the service representative identified the cause - the drain motor pump had to be replaced. He provided assurance that the rest of the washing machine was in ideal condition ("like brand new condition") and that it made economic sense to proceed with the repair.
The repair was completed on a timely basis and for a very reasonable cost.

Highly recommend Gold Star Appliance Repair.

Our old Inglis gas dryer, while running, had stopped drying clothes properly. Gold Star Appliance Repair quickly came to the rescue. Their service technician was extremely experienced and was able to pinpoint the issue in no time at all. He thoroughly cleaned out our entire vent system and had our dryer back to doing its job within an hour.
I would highly recommend Gold Star Appliance, and would say they are the top appliance repair company in the GTA.

Maor and Udi are super! Fast, friendly, helpful and trustworthy. I've used them for years.

Our dryer stopped working unexpectantly on Friday afternoon. I called Gold Star and within half an hour a service man was here. Orel was on his way home when he got the call from the office and came to our rescue. In about fifteen minutes he diagnosed the problem and half an hour later it was fixed, and the dryer was extremely clean. Could have been happier as I was expecting a weekend with no dryer or looking at a new one. This is now my go to business.

The technician, Jerry, did an excellent job on my fridge. it no longer leaks. He showed me what was wrong and how to avoid it in the future. I I would highly recommend Gold Star to my friends and would use them again for my appliances.

great service
could not find problem after testing everything
reset computer and solved issues saved me having to buy a new stove

Our fridge started breaking down and we called an appliance repair company to help us rectify the problem. We ended up getting quoted over $700 and repairs were not done properly.
Mayor, the owner of Gold star came to figure out what was actually wrong with our Refridgerator. Within 5 minutes he diagnosed the problem. The fridge company (Electrolux) said we were out of warrantee but Mayor said this was impossible and helped us avoid a $3000 repair cost.

I would highly recommend there services. They are honest people doing good work. We need more people like this!

Responsive and professional. The technician came te same day we called for an appointment, quickly diagnosed the issue, and also checked to see if the part needed was available. Within three weeks the part was available and installed.

Very happy to have a working oven again.

We had our ducts cleaned and dryer vent cleaned, they were very thorough and quick. Unfortunately there was an issue with our dryer after the service, but they came and fixed it right away. Awesome work.