Gold Star Appliance Repair Inc

I hired Gold Star on two separate occasions, and have waited to write this review to make sure that I wasn't just SUPER LUCKY to have hired them the first time around. Fortunately, it wasn't just luck as they are that special unicorn of a company that lives up to its name - Golden! I found the customer service to be superior, starting with Hannah in the office. She called to confirm my online booking, asked me the right questions and answered any questions that I had honestly, and very patiently. She also followed up with me and provided me with any additional information that I didn't know, with excellent communication and quick response time. Next, I dealt with the technicians who were honest, efficient, and extremely knowledgeable. They saved my 20 year old washer and dryer which have now been running just like new since Gold Star serviced them. My machines required a part which was ordered immediately and was completely installed within 24 hours!! Amazing! Following this first experience I did not hesitate to hire Gold Star again for my rental property and felt extremely comfortable with having the technician go to the property without me having to be there to supervise. The communication and expertise was again excellent. I would strongly recommend Gold Star for their professional and highly knowledgeable service! 10 Gold Stars from me!