Ash Appliance Repair

Ash Repair technicians arrived when they said they would. They investigated the problem and it was resolved in no time.
Excellent service!

17 year old dishwasher wasn't draining properly and having trouble getting dishes clean. Ash Appliance did a great job cleaning and servicing the unit efficiently and at a reasonable price.

Needed our washer repaired and they were quick, on time, polite and got the job done.

Very professional service they came fast and repair it on spot thanks to Ash Appliance Service for their great service

An agent called Better Cate sent Ash Repair. Poor experience.
1. Technician showed up without a mask, during 4th wave of Covid. Put on the mask at my request. Asked if he was vaccinated to which he replied that he doesn’t answer that question. So, doesn’t wear a mask, isn’t vaccinated, and doesn’t feel obligated o tell people whose homes he enters they are at risk.
2. Technician spent about 10 minutes cleaning the filters in the dishwasher., then told me his visit would cost $245. I told him $115 was the minimum price i was quoted and asked how much he changed per hour. He said charge isn’t by time but by task. Apparently the task of finding my address costs $115. Anything resembling work is extra. So, $245 before he has turned on the dishwasher.
3. After listening to the dishwasher, but not opening it up, the technician to me the machine needs a new conveyor motor. Cost $750 parts plus $400 labour. This could be scheduled for another visit as he didn’t have the part. Paid $150 , not $245 for this visit, the discount offered in expectation of the 2nd visit.
4. Called Miele, the manufacturer, who scheduled a visit for the following week. The day scheduled get a call from Ash Repair guy (a different one I think), two hours before he’s supposed to arrive, saying he won’t be coming because he doesn’t have the part. So, didn’t bother to read the work order till now and has made me organize my day around a service visit that doesn’t happen.
5. Called Miele and said I don’t want a 3rd party, especially not Ash Repair. I want a Miele repair person.
On schedule Miele technician shows up, wearing mask, spends about 45 minutes to diagnose and repair the dishwasher. Turns out only the motor casing, cost $90, not $750, needs replacing. Total cost parts and labour $350.
So Ash Repair is dishonest, indifferent and incompetent.

Just happened to call Ash Appliance Repair for a problem dishwasher. Done quickly, efficiently, and at a fair price. I was v. Impressed with his approach, and have since used AAP on several other occasions —- all terrific. I highly recommend this company.

I had my problem with refrigerator and Roman the technician was very capable and professional in fixing the problem. I would highly recommend the company to all of my friends for their appliance repair requirements.

Roman was very friendly and did excellent work. I highly recommend this company for your appliance repair. Our washing machine was leaking, Roman found the source of the problem and fixed it.

He was quick and very respectful - both in his diagnosis and the repair.
I'm glad we called them.

The technician was prompt and very courteous. He appeared to be an expert in my brand of dishwasher and, in a timely manner, found the issue, repaired it and even cleaned years of gunk from the dishwasher so that it runs much cleaner. Very pleased with the service and the result!