We hired Kiko to tile 3 bathrooms including 2 showers. All of the tile had to be removed due to lack of proper installation and shoddy workmanship. Upon removal of his tile work, we discovered waterproof membrane for shower floors had been punctured by putting in screws 1 inch above the floor. This would cause leaks into our floor and result in a ceiling collapse.
We also found tiles were not installed with sufficient or any cement. Instead, some tiles were held together by grout only. A slight tap by hand led to tiles falling off the wall and shower ceiling. Our childrens shower tiles would have fallen on one of them and caused serious injury.
Our expected cost to repair and replace all his shoddy work is going to be an additional $18k-$23k. He took our money and literally walked out of the house claiming he was feeling sick.
Shower floors were not sealed properly and water was draining into the wood floor instead of the actual drain.