- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Jess! Nothing means more then a recommendation.
Thank you Jess! Nothing means more then a recommendation.
Thank You Ervanni, your kind words are greatly appreciated.
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Thank You Marianne, you are making us blush with your kindness. We are so happy to hear you appreciate all the little details. We look forward to putting more TLC in your home :)
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Thanks Kay! Your words are so kind. Means the world to us to hear such amazing things and love to hear you are able to spend time doing what matters rather than cleaning. Thank you for letting us handle the cleaning so you can enjoy friends and family!
Thank you John, you are making us blush! Your words are so kind and bring us such joy. We love to hear people enjoy and value our reliable service. Kind words form customers like yourself motivate us to keep improving!
AspenClean provided service to Michael on August 5th 2014. The cleaning was initially scheduled for 1 hour with a team of 3, however the poor condition of the home, including bugs, resulted in a request for additional cleaning time which was refused by the client. AspenClean's policy is to only increase cleaning time with the clients permission and therefore the team left the home unfinished.
A free re-cleaning was offered for the areas that the team had covered in the 1 hour but the client requested we return to finish other areas of the home free of charge. These areas would have been cleaned by the team had additional time been approved. Based on the condition of the home and the lack of approved additional time we had to reject this request.
The team is very experienced and 2 members have been employed by AspenClean for over 1 year. The team followed all company policies in regards to extending the cleaning time and worked in less than pleasant conditions.
This entry did not meet HomeStars review criteria.