AspenClean

This company should be out of business. I know that sounds like strong words, but after my experience with them, I wish they were. I hired Aspen Clean to do a simple house cleaning, for one hour. The house was in somewhat rough condition as it hadn't been professionally cleaned in some time. However, I asked them specifically to do simple tasks, such as clean the kitchen floors, kitchen countertops, dust in the living room area, and vacuum the stairs. None of these tasks were completed. I was not around for the full hour of time they were there, but when I returned near the end, I found their workers (three very young women all of which clearly had very little experience) talking to each other saying things like "Ugh, I can't take this anymore", "Eww!!!" and making gagging noises. This is COMPLETELY unprofessional behaviour. They were lazy, and clearly had no real training or care about their job. Finally, when I called their manager to address these problems, he said he had to talk to them to review the job. He said that he would send a different team to come clean the areas they didn't (almost all areas in my opinion) free of charge. Upon calling me back, he said that they were unable to complete these tasks because of the condition of the house. He said that he would not be sending a new team, and that if we wanted to try to complain again, we would have to provide photo documentation of the areas that they didn't do to prove it. I am sorry, but essentially this manager is telling me that I'm being untruthful to him about their incompetency. I AM THE CUSTOMER. This is completely obscene customer service in my opinion. Please, whoever reads this review, never hire these people.