Unity Smart Security

Alarm Systems
Edmonton AB T5K 2J1
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Alarm Systems
Unity Smart Security
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77%

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Reviews for Unity Smart Security

Average customer rating:
8.6 10 (28 reviews)

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Private User
Private User
Private User reviews Cayley, AB
8/10

New security

So far so good. Had a loss of power alert the moment our entire property lost power. That was nice. As we were both at work for several more hours and the power remained off for over 4 hours so we made a plan to be there.

Approximate cost of services:
$300.00
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Company Response

Thank you for the review, we are happy to hear the system provided you with a quick, efficient response to your power outage.

Private User
Private User
1 review Ardrossan, AB
10/10

Security system install

The salesperson did an excellent job making sure I felt like they had me and my familys safety as a top priority whilst outfitting my home with a security system that is simple and easy to use. Will continue to recommend Unity to all my family and friends!!

Approximate cost of services:
$79.00
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Company Response

Thank you for the great review

Private User
Private User
Private User reviews Edmonton, AB
10/10

Commercial security

Unity security is absolutely the right choice when it comes to having the top service and equipment to protect your home and Business.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for the kind words.

Private User
Private User
Private User reviews Bonnyville, AB
10/10

Installation service

Very pleased with the upgrade to our equipment from Unity. Appreciate that you reached out to us to continue our service.

Thank you again Jacob & Iliya

Approximate cost of services:
$105.00
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Company Response

Thank you for trusting and choosing Unity as your security service provider.

Private User
Private User
0 reviews Calgary, AB
10/10

Great security company

Very happy with our security system from Unity. Professional installation, they're always available if we have any questions. Cameras are a must in our shop and work great.

Approximate cost of services:
$80.00
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Company Response

Thank you for the review.

Private User
Private User
0 reviews Ardrossan, AB
10/10

Unity Smart Security

Excellent, friendly and efficient service! Will definitely recommend to friends and family in the area!

Approximate cost of services:
$79.00
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Company Response

Thank you, we enjoyed working with you.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Amazing service, service guys that will travel across Alberta, quality products that last a lifetime

They use Honeywell hardware its better then a lot of the competition big screen modern but not confusing to use. The gear will last for years and the service people will travel really far from where they are to fix anything after years of use. The cameras are good for people with mobility issues if they want to see who is at the door. The cameras do have night vision and motion detection can record for months at at a time.

Approximate cost of services:
$80.00
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Company Response

Thank you for the 10 star review.

Martina from Calgary
Martina from Calgary
3 reviews Calgary, AB
10/10

Alarm system installation

Unity Smart Security is AMAZING !!!
HIGHLY RECOMMENDED
I knew nothing about alarm systems and I needed something solid and affordable.
I signed 3 year contract and I got all equipment for free !!!
The installation fee was about 100 dollars and monthly fee is 70 dollars.
Manager Tristan gave me very detailed explanation and quote - all that was a phone call. Very convenient.
The technician Iliya was also highly professional.
The installation was smooth and fast and Iliya took time to explain everything and to answer all my questions.
Great company, great equipment, great employees !!!

Approximate cost of services:
$100.00
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Company Response

Thank you for the great review

Private User
Private User
0 reviews Toronto, ON
10/10

They have your back

Excellent service and attention to detail.
Always available for support if needed.
This company will have your back in terms of keeping you safe!

Approximate cost of services:
$0.00
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Company Response

Thank you for the review

Private User
Private User
Private User reviews Willingdon, AB
0/10

Two Residents security

I had Unity Smart Security on my farm for 4 years. Built a new house went straight to Unity for a security system. Called Jacob he was very helpful and great. Signed a contract for the new place, and renewed contract for the old place. Installer came in upgraded panel on old place, and started installing system at new house. He started installing system used a spray glue for a door sensor. The bulky part of this sensor was mounted on the door. The small part was on the door trim. He sprayed this glue on my door trim you could see it was reacting to the door trim (swelling). I brought it to the installers attention that I was not happy about wrecking my door trim on my new house. The installer decided to pull the bulky part of the sensor off the door and put it on the trim. It covered most of damage. I let Jacob know about this matter he said installer will fix it. Installer came second day at 5:00 in the evening worked for couple hours, and decided to come back next day. He told me he will be at my house at 9:00am. Next morning I wake up look at my door trim no sensor. Look on the ground its laying on the floor. Waiting for installer to at 9:00am nothing. I text him at 11:30am he slept in, and didnt show up until 1:30 pm. I decided to give the equipment back and want my money back! See on my bank account I was charged install charge and first month of monitoring fees on both places. I have no system installed in my new house, and I have bill. Plus damaged trim. Tried to call and text Jacob he will not return my calls or texts. Wanted to get this problem resolved with Unity Smart Security. Absolutely no customer service when there is a problem.

Approximate cost of services:
$600.00
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Company Response

Unity Smart Security apologize's for your experience. We won't say we are perfect, but we do want to have the opportunity to make it right. Let us know how we can better serve you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Unity Smart Security

Unity Smart Security is a proud Albertan company that provides home security, automation, medical and energy solutions to residential, rural and commercial customers to all Alberta. We provide Smart Systems that are connected to emergency and medical services through our monitoring station 24/7.

For more information visit us at
www.myunitysecurity.com
www.facebook.com/myunitysmarthome.com
www.bbb.org/ca/ab/edmonton/profile/security/unity-smart-security-0027-193712.com

CATEGORIES
Alarm Systems
PRODUCTS
Honeywell Door/Window sensor Honeywell Motion sensor Honeywell Smoke & Heat sensor Honeywell Carbon Monoxide sensor Honeywell Glassbreak sensor Honeywell Outdoor door sensor Honeywell Driveway sensor Honeywell Flood & Freeze sensor Honeywell Key fob Honeywell Medical pendant 4 channel NVR with 1 TB 1080p HD cameras Honeywell smart thermostat Honeywell garage door module Weiser Smart Door lock Skybell doorbell camera
SERVICES
Security - Medical - Fire - Automation - Environmental
BRANDS
Honeywell / Brinks Home Security / Weiser
SPECIALITIES
Residential, Rural & Commercial services
WEBSITE
https://www.myunitysecurity.com/
YEAR ESTABLISHED
2016
NUMBER OF EMPLOYEES
14
RETURN POLICY
10 days cancellation after installation
PAYMENT METHOD
Visa, Mastercard & Check
LICENSES
Edmonton Business License #277654977-002 Provincial Business License #347642
MEMBERSHIPS
BBB better business bureau rating A, Home Stars
LIABILITY INSURANCE
Yes
PROJECT MINIMUM
Varies
BONDED
Yes
PROJECT RATE
Varies
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year equipment guarantee
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