Nordik Windows And Doors

Thank you so much for your kind words and for recognizing Latitia and Haig for their outstanding work Samantha. We're grateful to hear that you're pleased with your windows and doors. It's great to know that despite the challenges faced during your warranty service our team were able to resolve everything to your satisfaction.

We'll be sure to pass along your compliments to Latitia, Haig, and the rest of our team. Your recommendation means a lot to us, and we're grateful for your support.

Thank you for highlighting Haig's work during your warranty appointment this week. We appreciate your positive feedback and your patience while we all waited for the replacements to be ready. If there's anything else you need, please do not hesitate to reach out to Nordik!

Hello Dennis, we apologize for the poor installation experience that you had. We've addressed all identified issues and ensured repairs or replacements were made. We understand the frustration with follow-up appointments and remain committed to fulfilling our contracts and successfully completing each and every order. We regret any delays in providing you with a resolution and apologize for the time it took. Please note that the repairs and replacements that took place in September were available as early as May, we understand that your availability and travel itineraries also contributed to the timeline. We appreciate your patience and remain committed to ensuring your satisfaction. We also appreciate you acknowledging the good work of our installation team who carried out the installations of your door and remade bay window. Thank you.

Thank you for choosing Nordik!

Hello there Laura, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you're happy with your new windows and that Dario and our team were able to provide you with such professional service. We understand the importance of leaving your home as clean as we found it, so we're glad to hear our team made sure you had as little to do yourself as possible. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help. Thank you for choosing Nordik Windows!

Thank you for reaching out to us and sharing your experience Mike. We're pleased to hear that we were able to assist you with your warranty request. At Nordik, we take pride in honoring all warranties, including those acquired through acquisitions such as yours. It's important to us that our homeowners feel supported and valued, and we're glad we could meet your needs by providing the necessary parts and service for your windows. As we continue to strive for excellence in customer service and product quality, we hope that Nordik will be your first choice for any future window or door replacements. Should you need any further assistance or have any questions down the road, please don't hesitate to reach out to us. Thank you and we look forward to serving you in the future!

Thank you for taking the time to share your experience with Nordik Windows! We're delighted to hear that you were impressed with our team from start to finish. We strive to ensure that every aspect of the process exceeds our customers' expectations, and we're thrilled that we could deliver on that promise for you. We're glad to hear that your new windows have enhanced the beauty of your home. Your recommendation is greatly appreciated, and we're grateful for the opportunity to have served you. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Nordik Windows!

Hey there Richard, thank you so much for your glowing review! We're delighted to hear that your experience with Nordik was nothing short of exceptional. Providing professional and tidy installations is one of our top priorities, and we're thrilled that our team lived up to your expectations. It's fantastic to hear that the installation process was smooth, and that our crew left your property cleaner than they found it. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Thank you again for choosing Nordik Windows—your recommendation means the world to us.

Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that your experience with Nordik Windows was mostly positive and that our team members were punctual, professional, and informative during the quoting process. At Nordik, we strive to provide our customers with the highest quality products and service, and we're delighted that you noticed the difference our windows made in your home. We sincerely apologize for any inconvenience caused by the leftover pieces and the delay in addressing any outstanding concerns. This is certainly not the standard of service we aim to deliver. Please know that we take your concerns seriously and are committed to resolving them promptly. If there's anything further we can do to assist you or if you have any questions about the progress or timeline for the follow up work, please don't hesitate to reach out to us at your convenience. We truly value your business and appreciate the opportunity to make things right. Thank you for choosing Nordik Windows and Doors, we're honored to have you as a valued customer.

Hello Mike, we appreciate you taking the time to share your feedback, although we are disheartened to learn of your dissatisfaction with our services. We sincerely apologize for any inconvenience or frustration you have experienced throughout this process. We want to assure you that delivering high-quality service and ensuring customer satisfaction are paramount to us at Nordik. However, it appears that despite our repeated attempts to schedule further work to address any outstanding issues, we have been unable to secure a mutually agreeable time with you. As such, we were led to believe that you considered the project to be complete. Regarding the holdback amount, it is standard practice to retain a portion of payment until all work is satisfactorily completed. We have reached out to you on numerous occasions to resolve any outstanding matters and complete the project, but unfortunately, our attempts have not been refused. We understand the frustration you may feel regarding the impact on your credit, and we sincerely regret any inconvenience this may have caused. Our intention has always been to fulfill our contractual obligations and address any concerns promptly and professionally. Please know that we remain committed to resolving this matter amicably and to your satisfaction. We kindly request that you reach out to us directly to discuss how we can best move forward and bring this situation to a satisfactory resolution. Thank you for bringing your concerns to our attention.