Replacement parts for double slider windows
I purchased double sliding windows from Beverly Hills in 2006. Some of the drain covers and safety window stops had broken or blew away. When I called Beverly Hills, my call went through to Nordik windows and doors who had taken over Beverly Hills. They graciously reviewed my request for new parts and honoured the guarantee Beverly Hills gave to me when the windows were purchased. The window stops were most important because when activated the window can be opened a few inches only. My request was not a great one but I can say that everyone I talked with including the tech who came around with the parts were very considerate of my needs. I can confirm that they meet all my needs.
- Approximate cost of services:
- $0.00
- Company Response
Thank you for reaching out to us and sharing your experience Mike. We're pleased to hear that we were able to assist you with your warranty request. At Nordik, we take pride in honoring all warranties, including those acquired through acquisitions such as yours. It's important to us that our homeowners feel supported and valued, and we're glad we could meet your needs by providing the necessary parts and service for your windows. As we continue to strive for excellence in customer service and product quality, we hope that Nordik will be your first choice for any future window or door replacements. Should you need any further assistance or have any questions down the road, please don't hesitate to reach out to us. Thank you and we look forward to serving you in the future!