Nordik Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L4W 2N3
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Nordik Windows And Doors

Average customer rating:
8.3 10 (1474 reviews)

Sort by

jessica
jessica
2 reviews York, ON
10/10

Window replacement for 5 windows

I was very impressed with this company. From the sales person who was extremely knowledgeable, to the measurer who figured out how to best replace some really old windows, to the amazing installers... everyone I dealt with were super. And the new windows are beautiful. I would highly recommend this company.

Approximate cost of services:
$6,950.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for taking the time to share your experience with Nordik Windows! We're delighted to hear that you were impressed with our team from start to finish. We strive to ensure that every aspect of the process exceeds our customers' expectations, and we're thrilled that we could deliver on that promise for you. We're glad to hear that your new windows have enhanced the beauty of your home. Your recommendation is greatly appreciated, and we're grateful for the opportunity to have served you. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Nordik Windows!

Richard
Richard
1 review Mississauga, ON
10/10

Patio door install

They came and were professional from the very start they kept the property clean. They didnt make a mess removing the old door and installed a new door. The silicone and caulking went perfect. They took the door away, cleaned up the kitchen a bit very little mess and left with smiles on their face, perfect job well recommended

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Hey there Richard, thank you so much for your glowing review! We're delighted to hear that your experience with Nordik was nothing short of exceptional. Providing professional and tidy installations is one of our top priorities, and we're thrilled that our team lived up to your expectations. It's fantastic to hear that the installation process was smooth, and that our crew left your property cleaner than they found it. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Thank you again for choosing Nordik Windows—your recommendation means the world to us.

Private User
Private User
Private User reviews St. Catharines, ON
8/10

New Windows

The gentleman who came to give us our quote was on time, very professional, and quite informative. Nordik was the only one who gave a quote on the spot and had product demos.

The lead time was consistent with other companies and the quote was similar to others but with a much higher ER.

The installers were polite and tried to be as clean as possible inside. They installed during a snowfall so we appreciate their efforts. Unfortunately they threw a lot of scrap pieces into the snow which we had to clean up when the snow melted.

The windows made a difference in our home. The one issue was that one of the windows was damaged and we were told Nordik would contact us about this for repair. This unfortunately has not happened yet.

Some areas to improve on but likely consistent experiences across the board.

Approximate cost of services:
$18,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that your experience with Nordik Windows was mostly positive and that our team members were punctual, professional, and informative during the quoting process. At Nordik, we strive to provide our customers with the highest quality products and service, and we're delighted that you noticed the difference our windows made in your home. We sincerely apologize for any inconvenience caused by the leftover pieces and the delay in addressing any outstanding concerns. This is certainly not the standard of service we aim to deliver. Please know that we take your concerns seriously and are committed to resolving them promptly. If there's anything further we can do to assist you or if you have any questions about the progress or timeline for the follow up work, please don't hesitate to reach out to us at your convenience. We truly value your business and appreciate the opportunity to make things right. Thank you for choosing Nordik Windows and Doors, we're honored to have you as a valued customer.

Mike C
Mike C
1 review Caledonia, ON
0/10

Nightmare

Nordik was hired to replace all windows on my home back in 2021. I was told it would be a 2 day project.Countless service calls and three years later the job is still not yet completed.To make things worse Nordik has now sent me to collection for the small hold back I have due to the incomplete and poor quality work. I have never been treated so poorly by any company and Nordik should not be allowed to do this to people! The worst part is, now my perfect credit has been affected and there is nothing I can do about it.Not only has Nordik ruin my house they have now ruin my credit.

Approximate cost of services:
$20,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hello Mike, we appreciate you taking the time to share your feedback, although we are disheartened to learn of your dissatisfaction with our services. We sincerely apologize for any inconvenience or frustration you have experienced throughout this process. We want to assure you that delivering high-quality service and ensuring customer satisfaction are paramount to us at Nordik. However, it appears that despite our repeated attempts to schedule further work to address any outstanding issues, we have been unable to secure a mutually agreeable time with you. As such, we were led to believe that you considered the project to be complete. Regarding the holdback amount, it is standard practice to retain a portion of payment until all work is satisfactorily completed. We have reached out to you on numerous occasions to resolve any outstanding matters and complete the project, but unfortunately, our attempts have not been refused. We understand the frustration you may feel regarding the impact on your credit, and we sincerely regret any inconvenience this may have caused. Our intention has always been to fulfill our contractual obligations and address any concerns promptly and professionally. Please know that we remain committed to resolving this matter amicably and to your satisfaction. We kindly request that you reach out to us directly to discuss how we can best move forward and bring this situation to a satisfactory resolution. Thank you for bringing your concerns to our attention.

WrightWay
WrightWay
1 review Sharon, ON
0/10

Awful Company

The installation hasnt even begun and Im already dreading the work that is to come, if it does.
The windows should have been installed last summer, however the sales guy, and installer measured the windows incorrectly.
The incompetence, disrespect, and general lack of concern from everyone at this company is appalling.
Fast forward to November 2023. Im told to pay an additional 11000 above the initial deposit or I would forfeit the installation and of course my windows.
Believe me, if I had the money to throw away, I would gladly walk away from this company.
So now they hold 17500 of my money, no installation date has been established and I fear that the whole thing will continue to go downhill.
Stay clear of their slick, hard selling salesman, in particular Peter.
He, nor the company care about you, the industry, or doing a good job.
Highly unethical and a sham.
Its just too bad that the Better Business Bureau doesnt do a better job of protecting consumers.

Approximate cost of services:
$25,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hello Alexandra, we appreciate your candid feedback and apologize for any inconvenience you've experienced. We want to assure you that we have been ready, willing, and able to complete your installation since last summer. Our team is committed to delivering a fantastic finished product that will enhance your home. We understand the frustrations you've encountered, and we sincerely apologize for any inconvenience caused. We value your business and are committed to making things right. Our installation crews are prepared to provide professional work, and we look forward to the successful completion of your project as soon as you give us the go-ahead. We appreciate your patience and trust in us to deliver a positive outcome. Thank you for choosing Nordik, and we look forward to the opportunity to exceed your expectations.

Private User
Private User
Private User reviews Georgina, ON
10/10

New windows

The installers were very professional. Their quality of work was excellent. They also did a good job of cleaning up before they left.

Approximate cost of services:
$11,400.00
Was this review helpful?
Company Response

Thank you so much for choosing Nordik! We're glad to know you had a great experience.

li_zhif
li_zhif
1 review Niagara Falls, ON
10/10

Windows replacement

Amazing job on my windows replacement. From first phone call to final touch, everything was smooth and professional. Excellent job Nordik windows and doors.

Approximate cost of services:
$20,650.00
Was this review helpful?
Company Response

Thank you for sharing and letting us know how smooth your experience was from start to finish. Enjoy your new windows and the improved comfort and efficiency they provide.

Rogy24
Rogy24
2 reviews Mississauga, ON
10/10

New exterior door

I needed a new exterior door it Took about 10 weeks as per what they told me Even though it was super cold that day the crew was willing to come in and put install the door anyway .. I have an enclosed entrance so I was ok with that the guys were friendly and professional They installed the hardware that I had bought and trimmed out the door on both sides the metal trim on the outside looks 500% better than what was there before Would definitely recommend

Approximate cost of services:
$2,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Rogy, thanks for the awesome review for our installers and thank you for choosing Nordik for your front door replacement. We're very grateful to hear that our team provided you with great service and that the new door is a big improvement. Your recommendation means a lot to us and we hope to provide you with the same great service if you ever require our assistance again.

dadams1636
dadams1636
1 review Mississauga, ON
10/10

Window Installation

I am very happy with the window installation process including the clean up. The men who did the work were very efficient, timely and respectful. Thank you very much.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We're very glad to hear you had a hassle-free installation day and received great service from our crew. Thank you for choosing Nordik!

Private User
Private User
Private User reviews Etobicoke, ON
10/10

replacement windows

Our old basement windows needed replacement. Rachel explained the Nordik products and provided great suggestions to help us get the best windows.
installation was on time and went smoothly
This winter we definitely notice the basement is staying much warmer.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Hey there! Thank you for the great review, for letting us know how helpful Rachel was and how much warmer your basement has been since you switched to Nordik windows!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nordik Windows And Doors

What’s it like choosing Nordik Windows for your home? It’s like a cold lemonade on a hot day, a perfect score in your golf game, or a hot cup of coffee first thing in the morning: complete satisfaction.

At Nordik Windows, we strive to be ahead of the curve when it comes to the latest and greatest in window and door technology. So, if you’re ready to give your home the upgrade it deserves, you’ve come to the right place.

Providing you with the best of the best in windows and doors has been Nordik’s passion for over 40 years. Home is where the heart is and we want you to feel like family, which is why we provide a 360-customer experience: manufacturing, installation, servicing, and one of the best warranties in the industry.

Proudly serving the Greater Toronto and Hamilton Area and beyond.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Replacement windows, entry doors, sliding patio doors
SERVICES
Window Replacement Our own RevoCell microcellular PVC windows are top-rated by Energy Star®, and have been specifically designed for the Canadian climate extremes. Door Replacement Our doors are modern and fully customizable. They are 100% Canadian-made and covered by our industry-leading 'No-Bull' Warranty for 25 years straight.
SPECIALITIES
We're a full-service window and door replacement company: we manufacture, we install, and we service.
WEBSITE
https://nordik.com
YEAR ESTABLISHED
1982
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our warranty is simple and it’s comprehensive — it covers products, installation and service, for 25 years straight. No excuses, no exemptions, and no fine print.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.