A&K Construction Inc

Unfortunately, I can't recommend A&K Construction Inc. 3 weeks over estimated time (including working weekends), wrong tiles installed, tried to tell customer grey tiles were white, left cigarette butts all over lawn, some details left unattended to and have not returned loaned power cord. Details about problems below.

Approx $18,000 reno of 7 x 6 ft bathroom:
-remove and replace floor and shower tiles
-remove and replace bathtub
-new shower hardware and glass door
-new vanity (supplied by me)
-new door

LENGTH OF TIME
When Arnold first came for the estimate, he said it would take a week. I had scheduled in an extra week because I understand that delays happen, but it ended up taking over four weeks, including working on weekends. Two weeks into the estimated one week job, Arnold finally mentioned that he couldn't fit two workers in the space. The reason it was taking long. An experienced contractor would have known that when he first visited for the estimate. Being upfront with a customer goes a long way in building trust. He could have told me that on the first day when two men showed up and he realized it was tight. After the 1st day, only one worker came for most of the time.

WRONG TILES INSTALLED
I asked for white bathtub tiles. Grey tiles were installed. When I spoke to Arnold about this, he tried repeatedly to convince me that the grey tiles were white. When he failed, he said there was no such thing as tile that looks white against a white tub. I showed him the white tiles and tub in my other bathroom. He tried to tell me that they aren't white. I pointed out that they have water film and shampoo and soap film on them. He finally agreed to re-do the grey tiles, but asked me to go buy them. I had to tell him that he needed to go get tile samples and match them to the bathtub. I can't recommend a contractor that tries to manipulate the customer into believing something that is simply not true. I respect someone who can admit to a mistake and make it right. Someone like that would get an excellent review and referrals.

SLOPPY AREAS
Some paint drips were on the floor outside the bathroom, some sticky substance like adhesive dried on the new floor tiles, some substance left dry and encrusted in the new bathroom sink, some spots on wall left unfinished that should have been sanded and painted and a spot on the new door that Arnold pointed out and said I could take care of it. Faucet on the vanity is not aligned when turned off. Cabinet doors are not aligned. I'm surprised at the sloppiness considering he said they usually work on custom jobs. I would expect a company that does work on that level to have more attention to detail.

POST RENO PROBLEMS
I found tons of cigarette butts on my lawn left by the worker who was there daily. One day the worker asked to borrow an extension cord. I left it with them for the rest of the job in case they needed it. It was packed up and taken when they finished. I contacted Arnold about 3 weeks ago asking him to return it. It has not done so.

A&K had so many positive reviews, Arnold came across as knowledgeable when he I first met him, he is friendly and showed up here to check the work regularly so it was a big disappointment to have these problems. Maybe things have declined recently. It seemed like they bit off more than they could chew. I very much wanted to support this business and referred a friend and neighbour who were looking for contractors, but had to go back and tell them that it would not be a good idea to work with A&K.

To his credit, the job was finished eventually, he agreed to re-do the tiles after quite a bit of discussion and Arnold is polite. His workers are generally pleasant.

Arnold and his team are very professional, and we had an excellent experience working with him. However, some of the parts he installed for us malfunctioned over time, and one faucet caused a major leakage which damaged the vanity and mold started building up. He did replace the vanity for us. He was very responsive at first, but over the past 7-8 months, he stopped answering our calls. A few months ago, one of the shower systems he installed for us has had issues, and I tried to get product information from him so I could deal with the manufacturer for the cartridge replacement. However, he chooses not to respond to any of our calls, emails or texts. I also recommended him to a few people after they saw his work in our house, but I won't be doing that anymore. Will not recommend this company to anyone.

Easy to do business with Arnold and team. Cleaned up after some cutting. Nice job guys!

I highly recommend A&K! They are professional, talented, compentent, respectful, neat and kind. While I paid for a renovation - which I most certainly got - they went above and beyond that to deliver comfort and satisfaction as well.

Those who've been there know that renovations can be stressful, disruptive and uncomfortable. A&K truly did what they could to make the experience a great one.

I am truly appreciative not only for the end result (which I luv!) but also for the experience along the way.

Arnold and his team did a good job. They have good work ethic and attitude. He puts a solid effort into what is behind the walls as well as the final look. They are competent and hard working.

Love my new master bedroom washroom Reno, done on time and on budget.

Arnold and team are a seasoned crew. I would highly recommend there work.

Arnold at A&K General Renovations is extremely professional and friendly. His expert knowledge in renovations and ideas has helped me achieve what I was looking for. I am extremely happy and satisfied with the service and I will definitely use their services again! I highly recommend this company to anyone looking to renovate their home!

Arnold and his team rescued us from a previous contractor. They fixed and completed the reno to make our house the home we dreamed and envisioned it to be.

A&K renovations did a great job changing our carpet flooring to vinyl. They made sure we chose the best quality and colour for our floors, and addressed any issues that could potentially cause problems in the future. They were very honest about what they think is best for the client and the house. Very responsive and easy to communicate with. I would definitely contact them again for our other future renovations!

A&K did a great job finishing our basement, the finishing was unbelievably too good. We were those clients that paid attention to every detail and Arnold was always available to assist and resolve any situations. Also, shoutout to Jerry and the team to finish the task on time. Not only that, they were very cooperative and friendly guys. I would highly recommend using A&K team for any of your home renovations.