Pchs Appliance Repair

Appliance Repair
Vaughan ON L4K 2L7
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Appliance Repair
Pchs Appliance Repair
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56%

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Reviews by rating (past 12 months)

Reviews for Pchs Appliance Repair

Average customer rating:
9 10 (74 reviews)

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ellenmc in Bowmanville
ellenmc in Bowmanville
1 review Bowmanville, ON
10/10

Fridge repair

The problem was that our fridge was warm even though the freezer was working. The company sent a repairman the next day who called on his way to our house and then arrived on time. Once he arrived he explained what the problem was, how he would fix it and how to prevent this problem in the future. Once he completed his work he cleaned up the work area. I would recommend this company.

Approximate cost of services:
$90.00
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Company Response

We appreciate the positive feedback! Having many years of expertise, our technicians are able to give a full and detailed scope of the problem that is occurring with the appliance. With that said, they also provide useful tips so the same problem does not occur in the future. At PCHS, our technicians ensure to keep the working area clean after the job is completed. We thank you again for your feedback and hope you don't hesitate to give us a call in the future. Regards, PCHS Team.

Tony14 in Thornhill
Tony14 in Thornhill
1 review Courtice, ON
9/10

Good Dishwasher Service

My dishwasher was having drainage problems. This company was quick to send a repair guy to my house. The guy was nice and knew what he was doing. He quickly diagnosed the problem but I opted not to have it fixed because the cost of Samsung parts needed was close to the price of a new dishwasher. If you want quick service at reasonable cost then call this company.

Approximate cost of services:
$90.00
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Company Response

We appreciate the positive feedback, Tony! Customer satisfaction is our number one priority; that entails making sure that a technician is sent out ASAP within the given time frame. At PCHS, our technicians are very transparent with their clients. They lay out all the options and recommend what would be the most feasible option for the client. We hope you use if any of your appliances need fixing or installation! Regards, PCHS Team.

blackdogdancer in Richmond Hill, Ontario
blackdogdancer in Richmond Hill, Ontario
1 review Richmond Hill, ON
10/10

Dishwasher repair

Needed a urgent repair to my dishwasher... and did not know anyone who who does this kind of work. Found your number and so glad I did.
Repair man Jermaine came to my home and was professional, informative and delightful. Updated me on everything he was doing and respectfully kept me informed about each step he was doing. He kept the area clean and even extended a kindness to my very scared little dog.
Dishwasher is working great now. Very happy with the service.

Approximate cost of services:
$350.00
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Company Response

Thanks for the positive review! Jermaine is a highly skilled technician, who values professionalism, customer service and transparency. Jermaine always keeps clients in the loop when going forward with fixes or simply advising on what the best next step is. We will let him know of this wonderful review. Thank you for trusting us and we hope you use us again! Regards, PCHS Team.

Bigntall in Vaughan
Bigntall in Vaughan
1 review Vaughan, ON
0/10

Dishwasher repair

Technician came , 'fixed' issue
Week later same issue
Technician came back (30 minutes late)
Said he neede to order a part
He told me this on first visit. Tech told me he would update office and they would call me. No call for office. I made multiple calls to office. VM full.
Return call from office was promised it would be 'expedited'
No call for 1 week after that.
Emailed company (Michelle)
She replied and said she would get someone to deal with it. I asked for a response by end of day. none received.
3 weeks no dishwasher. all in all, terrible customer sevice
I have another company taking care of it now

Approximate cost of services:
$150.00
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Company Response

Hi there, we sincerely apologize for you negative experience with your dishwasher repair. We always try to save the customer money and attempt to fix the issue with a more efficient alternative if there is one. In some odd cases if the problem persists, we will always come back as we did, free of charge. We're sorry for the long wait. But in this case a special part needed to be ordered which was on back order from the manufacturer. We'll look into this matter and track the history to determine who was the technician and customer service representative that didn't keep you updated through out the process. Providing a 100% positive customer service is extremely important to us, and we take this kind of feedback very seriously. Best regards, PCHS Team.

Erik in Vaughan
Erik in Vaughan
1 review Vaughan, ON
7/10

Laundry Machine Valve Replacement

My laundry machine was leaking so I found Homestars on google. They came quickly after I called to do an assessment. The assessment was free as I went ahead with the work. The job was done quickly and painlessly which was nice. It felt a little expensive for the half hour of work that was needed, but I’m sure the costs are similar elsewhere.

Approximate cost of services:
$500.00
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Company Response

Thank you for your feedback Erik. We're glad your washing machine is back to being operational in a timely manner. It's our company mission to provide honest and affordable service to every client. The technicians employed by our company have WSIB, are fully insured, certified, and properly trained. That being said, our rates are still very competitive compared to market. We strongly believe in getting the job done once, and doing it right. We will never recommend pursuing a repair when its not worth it, and we try to save the client money when ever it's possible. Thank you for choosing PCHS. We look forward to serving you any time you need us in the future.

Paul in Scarborough
Paul in Scarborough
1 review Toronto, ON
10/10

Fridge Service

We were in need of someone to look at our fridge which seemed to stop working overnight. The person that was sent out worked quickly and thoroughly, whilst explaining what he was doing and what we needed to do to keep our fridge running smoothly.

Approximate cost of services:
$80.00
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Company Response

Thanks for the positive review, Paul! Our commitment to our clients and professionalism here at PCHS is what our mantra is all about. Our technicians have many years of experience, hence why they're able to work quickly yet efficiently at the same time. Communication is another key factor, which is why our technicians thoroughly explain what the issue may be, and give suggestions on how to achieve long-term working appliances. We hope you call us if any of your appliances give you trouble in the future. Regards, PCHS Team.

Mark in Toronto
Mark in Toronto
1 review Toronto, ON
10/10

Washer diagnosis

Our washer was broken, the door was jammed and the electronics were fairly haywire. Pro Choice Appliances was able to shift their schedules to provide the same day diagnosis. This was greatly appreciated as we have a large family and laundry piles up very quickly.

Their diagnosis cost was reasonable and very clear with a quotation to repair. This enabled us to decided whether to repair or replace without any pressure. Although we decided to replace due to the age of the appliance, we would not hesitate to call Pro Choice Appliances again.

Approximate cost of services:
$90.00
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Company Response

Thank you for such a positive review, Mark! We understand the struggle of having a non-working appliance, and that's why we try our absolute best to come the same day to help resolve the problem. We are very transparent when it comes to pricing; we lay out all the options so the customers are kept in the loop. You will never feel any pressure from our technicians at PCHS to make a decision. On the contrary, we like for our clients to take their time and decide what will be most beneficial for them in the long run. Regards, PCHS Team.

Daniel G in Old Toronto
Daniel G in Old Toronto
1 review Toronto, ON
10/10

Diagnosis of a broken washing machine

We arrived home from a 2 week vacation in need of doing laundry. From the first load it was clear there was something wrong with the machine. I called PCHS Appliance repair that afternoon, and had an appointment confirmed for a tech to come to the house between 9 and 11am the next day. Jermaine was great! Punctual, professional and knowledgeable. He gave us all the information we needed about the machine to make our decision for what next.

Approximate cost of services:
$80.00
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Company Response

Thank you for the kind words, Daniel! We will definitely pass on this feedback to Jermaine. We strive to convenience our customers as much as we can; that includes sending a technician out the next day to come take a look at the issue. Our technicians are highly trained to give accurate diagnoses, as well as suggest the most feasible option. Jermaine always lays out all the options and uses his professional knowledge to give recommendations. Thanks for trusting us! Regards, PCHS Team.

Private User
Private User
Private User reviews Brampton, ON
10/10

Washing Machine Repair

I woke up Sunday morning with my washer not working and having to fly out of town the next day. I needed a fix ASAP, so I could do laundry when I returned as I had to leave town the next day. I was impressed with the call to say they were on their way, so I could inform my father who was letting them into the house. I came home with a fixed machine.

Approximate cost of services:
$280.00
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Company Response

Thank you for the kind words! At PCHS, we understand that everyone has busy schedules and waking up to a non-working appliance can add a lot of extra stress. With that said, we do our best to accommodate our clients as best we can to facilitate the process of getting their appliances back on track, as soon as possible. Thanks for trusting us, and we hope you don't hesitate to call us in the future! Regards, PCHS Team.

Oakville Home Owner in Oakville
Oakville Home Owner in Oakville
3 reviews Oakville, ON
10/10

Samsung Refrigerator Repair

In May, we turned to ProChoice to repair a leaking Samsung refrigerator. Not all repair firms service Samsung refrigerators, so we were glad ProChoice could assist. The technician arrived promptly, unblocked the drainage system, and helpfully provided us with pointers on how to avoid future problems. We found the price to be reasonable.

Approximate cost of services:
$170.00
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Company Response

Thank you for the positive feedback! At PCHS we service numerous appliance brands; Samsung being one of the many. On top of fixing appliance-related issues at a competitive cost, our technicians give great tips to ensure that our clients avoid running into issues with their appliances. We are glad that you trusted us, and hope you don't hesitate to give us a call if needed in the future. Regards, PCHS Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pchs Appliance Repair

At PCHS Appliance Repair our reputation is top priority. We have always been committed to delivering the highest quality parts, products, and service to our customers’ at the most competitive pricing. Our team of certified and licensed technicians is experienced and skilled at installation, maintenance, and repair of all major ...
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