Eyecon Development Corp.

We hired Eyecon Developments to rebuild our bathroom. It was a terrible experience. When we signed the contract with them in mid-Dec. 2019, they promised that the work would be completed by early Jan. 2020.

The understanding was that Eyecon was hiring professional tradesmen to do the work. Eyecon Developments pushed for, and received a large amount of their fee (90%) when the job started and early in the project, even though I protested that that was too much money.

Early in the job, Eyecon informed me, that instead of hiring professional tradesmen, they would be doing the work themselves under the guidance of an elderly family member.

The work was not completed by early January. Eyecon then informed me that they were only available to work on our bathroom on weekends.

Weeks went by. When they didn’t arrive, I again requested that Eyecon Developments hire competent professionals and get the job done a.s.a.p. Eyecon Developments insisted that they had to do the work themselves.

They would show up once every 3 weeks or so, usually Sundays at 2 or 3 p.m. and do a couple of hours work and then not show up again for another 3 weeks. Sometimes they would not show up at all even though they promised they would arrive.

I requested over and over that they get on the job site and finish the work on our bathroom.

This went on through January, February and March 2020. Finally because of the Covid Pandemic, I had to suspend work on our bathroom for two months (April and May). In June I allowed them to come back but the same problems persisted.

Finally on September 1, 2020 I had to fire Eyecon Developments for not completing the work promptly and performing construction work that was unsatisfactory.

We hired another contractor. Working with the new contractor we discovered:
That the floor tiling Eyecon Developments did was poorly and unevenly laid with splotches of cement, instead of an even undercoating, resulting in one tile cracking at Christmas and several others coming loose over the ensuing months. Some tiles were in danger of cracking if weight was placed upon them. In addition, the cement under certain tiles was still wet months later, as grout had been applied without letting the cement underneath dry first. The grout was uneven and very poorly applied as can be seen in the photos attached. The entire floor had to be removed.
When the grouting was done Eyecon Developments did not return to clean up the excess grout, meaning that we had to spend 10 hours cleaning up the excess grout that should have cleaned up within 48 hours of the grouting.
The worst problem was the shower/bath system. Eyecon Developments misconnected the hot and cold water feeds, so the temperature control would not work. They also erroneously connected the rain showerhead to the centre output ring on the rough in, so that when the water was turned on to the system, the rain shower could not be turned off. This output ring is meant for the hand held shower attachment with a remote shut off. Then they dry walled the area and placed tiles on it. We had to diagnosis the problem and remove tiles to re-plumb the shower/bath system and refinish the area.
Eyecon Developments was given money to purchase the shower system. I am still waiting for a receipt/warranty for the shower system. I also requested the name of the company where the shower system was purchased and have received no reply. The correct tub faucet was not delivered, resulting in me having to purchase the proper tub faucet separately at my own expense.

Eyecon Developments also did not remove the construction debris. I finally had to pay to have another company remove the debris.

I have requested a reimbursement of funds from Eyecon Developments for poorly done work, for the cost of removing the debris and the tub faucet, and for work that was not completed. I am still waiting for a response to my request over one month later.

Our new contractor was able to complete the work; by first repairing some of the work Eyecon Developments had done, (see bottom photo) greatly adding to the costs of the project.

I do not recommend Eyecon Developments.

The best choice i could have made by far! Very happy with the quality and price over all 10/10.

I called Ali for a quick estimate for my bathroom project, he came in right away, walked me through the process. I am very satisfied with the final outcome. Definitely recommend

He did an amazing and clean job. What impressed me is the quality of work and how punctual they where. I will highly recommend them to anyone.

Great clean work. Professional service and amazing quality. Completed work before the completion date on contract.

We needed a new kitchen and basement because ours was very outdated and so we approached Ali and his team for the renovation of our kitchen and our basement after reading reviews online. We can happily say we were not mistaken. The outcome of the reno is phenomenal! My family and I could not be more pleased with the way everything turned out. Ali was very responsive to emails and always reachable. With his recommendations, he always explained why he was suggesting certain things and we really appreciated the transparency of the work that was being done. While he was working at our home, he was very professional and prompt which was important to us. In the photos you can see the quality of workmanship is immaculate. Along with the great quality, their prices were very reasonable as well. I really liked that when there was a small issue afterwards, he had someone come by right away to fix a without any stalling. We would definitely recommend Ali and his team for everyone's kitchen and basement installations needs. Thank you Ali and team!

Ali and his team did a great job we were really happy with the results. We had a tight budget of 45k total which they managed to work with. In addition they finished the job quicker than the quoted time which is always appreciated!

Hired Eyecon to compele our stairs project and which Ali helped us decide between the wooden and metal railing. Glad we chose the metal railing by the help of Ali. Friendly contractor, within scheduled time and great quality of work.

Ali is a great contractor to work with, easy going, received a decent quotation, and the project turned out to my expectations.

I was very happy with the work that Eyecon has done in my house. They have a great attitude, on time, and provide a reasonable cost for the full renovation of my house. I initially just had them finishing the basement, but then decided to add to the project and renovate the ground floor as well.
Could not have been more pleased with the work. Thank you.