Arctic Spas Burlington

Swimming Pools, Spas & Hot Tubs
Hamilton ON L8E 5T9
Write a Review
Write a Review

Recommended Professionals

96%(29 reviews)
79%(19 reviews)
81%(2 reviews)
96%(29 reviews)
79%(19 reviews)
81%(2 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Arctic Spas Burlington

Average customer rating:
9.6 10 (48 reviews)

Sort by

Private User
Private User
Private User reviews Hamilton, ON
10/10

Amazing Spa & Customer Service

Purchased a salt water spa & absolutely love it. Shawn is very kind, considerate and honest. Customer service with set up and any questions with chemicals, etc., is superb. Highly recommend!!

Approximate cost of services:
$20,000.00
Was this review helpful?
Diamante34
Diamante34
1 review Guelph, ON
10/10

Home Spa

Arctic Spa in Burlington was WONDERFUL! As Guelph residents compared to other stores in the area the Burlington team went out of their way to ensure we had all of our needs met as first time customers. Shawn guided us through the process and provided thorough post purchase service as well. We highly recommend this team to anyone looking for a spa!

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thank you for the great feedback.

Ashley in Grimsby
Ashley in Grimsby
3 reviews Grimsby, ON
10/10

Great experience buying our ‘Cub’ with Shawn & the team

The entire team at the Burlington location was wonderful to us. Shawn was incredibly knowledgeable and helpful, and he gave us so much of his time. He went above and beyond to offer us a (more than fair) deal for a tub specific to our needs. He also gave our 3 year old a big polar bear Teddy which was such a thoughtful gesture.
We chose the Cub in black and it was back ordered but worth the wait. It also didnt take any longer to arrive than Shawn predicted. We are over the moon with our new Hottub and we are in it every night. The salt water smells so much better than the strong chemicals we are all familiar with, the app Spa Boy is very handy, the Hottub looks so beautiful and the cover is easy to lift. (It is a great instant privacy screen as it sticks up 3 feet at the edge of the tub so be aware of this when you decide which direction to install it in.)
Thank you for such a great experience to Shawn and the team at Arctic Spas Burlington.

Approximate cost of services:
$21,000.00
Was this review helpful?
D.Lukas in Port Credit
D.Lukas in Port Credit
4 reviews Mississauga, ON
10/10

Arctic spa Hot Tub with Covana Cover

I bought an oasis salt water hot tub , pool spa boy and a Covana cover and can’t be happier with Arctic Spa Burlington! This is the best purchase I have ever made. The sales staff (Sean) was so helpful with helping me choose the right tub and features that met my needs and space. This system is so easy to use and hassle free! Needless to say it has been used every day since it was installed this past December. I love that it can be used ALL year! Thank you

Approximate cost of services:
$25,000.00
Was this review helpful?
Bonnie from Milton
Bonnie from Milton
0 reviews Milton, ON
10/10

Hot Tub Purchase & Install

Our experience from the minute we walked into the showroom, to delivery and install of the tub was exceptional. Shawn was patient, informative and responsive! Great experience and we would recommend Arctic Spa to anyone looking to add a Spa to their homes!

Approximate cost of services:
$0.00
Was this review helpful?
Private User
Private User
Private User reviews Hamilton, ON
10/10

New hot tub

Recently my wife and I purchased our first hot tub from Phil at Arctic Spas. Phil was very knowledgeable and helped us through the process. The hot tub was delivered ahead of schedule and we love it. We highly recommend using Phil at Arctic Spas Burlington.

Approximate cost of services:
$10,000.00
Was this review helpful?
Private User
Private User
Private User reviews Baysville, ON
10/10

Customer Service

I often deal with Burlington hot tub as they supply the products for my older hot tub. However, we live up north so it is always by mail (delivering parts, asking questions etc.) We have always found them to be reasonable, excellent with customer service, offer amazing tips and so on. We would always refer them. We thank them for their excellent service, especially Jeremy.

Approximate cost of services:
$300.00
Was this review helpful?
Kylie and Jeff in Milton
Kylie and Jeff in Milton
0 reviews Milton, ON
10/10

A great investment for our family

Everyone at Artic Spas, from the sales agent, the managers and delivery crews made the entire process seamless, even though very difficult circumstances. We thank you for your professionalism and help in getting our family a hot tub to enjoy for years' to come!

Approximate cost of services:
$19,000.00
Was this review helpful?
Bkulbika in Oakville
Bkulbika in Oakville
1 review Oakville, ON
10/10

Arctic Spa Hottub - Summit Epic

We purchased a Hot Tub last December from Arctic Spa in Burlington. We chose the Summit/EPIC model & Package that seats 7. We received great service from the purchase right up to the installation. And they put a great financial deal in front of us with lot's of incentives. We love the tub and would recommend Arctic Spa if you're looking for a positive experience.

Approximate cost of services:
$0.00
Was this review helpful?
Artic Spas in Hamilton
Artic Spas in Hamilton
0 reviews Hamilton, ON
10/10

Hot tub

We had a great experience with Artic Spas..all questions were answered....always someone there to help..we would definitely send our friends and family there! We are now enjoying our spa!
Thanks Artic Spas

Approximate cost of services:
$16,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arctic Spas Burlington

Arctic Spa Hot Tub and All Weather Pools Largest Hot Tub & Swim Spa Showroom in the GTA Certified Service Department - We Service what we sell Gazebos Patio Furniture
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Swimming Pools, Spas & Hot Tubs pros in Hamilton?