Arctic Spas Burlington

Arctic Spa did a fantastic job delivering & installing our new hot tub.
They even took away the old tub.
Great service!
We have previously bought from Arctic Spa in the past.
Same great service then.
We highly recommend Arctic Spa .

The whole experience with Arctic Spas has been great. Our salesman, Chris, was very helpful and knowledgeable. The delivery happened right when they said it would; no delays or glitches. The delivery guys were really nice and explained everything well. Linnea in customer service is right on top of things and goes out of her way to answer any questions. We're loving our hot tub and highly recommend Arctic Spas.

I want to let you know that the 2 guys that came to install our hot tub did a great job. They were very knowledgeable and helped us place the Hot tub to best suit our needs. The couple of times that I had to contact the Burlington location was always a pleasure. They responded promptly and with valuable information

Sales team in store were attentive and worked to help us find a product that suited our needs in our price range. No hard sell just available to answer questions as we returned to the store on multiple occasions.

We took our time researching all hot tubs. We had a budget and were looking for healing spas (we live on a farm). We did not care about colour so did get a good price on a good spa. Now, things did go wrong, as they often do in life. There is usually no perfect situation. Here is where these guys shine. They took care of all our concerns right away. There was no issue they were not willing to address instantly. Customer service at it's best. Life happens...what happens after that matters. These guys and girls care and make it better.

Great service start to finish and amazing support, always available to help and answer any questions! Highly recommend!
Shout out to Linnea - goes above and beyond and to the delivery Team Mike and Monty amazing! Thanks guys!!!

Delivery was able to arrive early, called ahead and was very polite. They asked me questions to ensure our tub was located and positioned the way we wanted it. Great service all around.

They were very easy to deal, from the beginning of our searches, comparing models and up until delivery. We love our hot tub and are very happy we used them!

Arctic spas Burlington is awesome! The friendly staff both in the store and on the phone were very knowledgeable and helpful. Delivery and set up was on time. We had trouble with the heater upon delivery and a service man was sent out within the hour with a new heater. And my questions regarding the spa boy salt water system were answered cheerfully.

Thanks Arctic Spa Burlington!

When deciding on purchasing our new hot tub, we went to 3 different companies to see what was best for us. Arctic Spas won hands down. There customer service was great. Since we are new to this whole hot tub thing, we had a bit of a learning curve while we figuring things out. The staff was very patient and very informative and calmed my nerves that I was doing things wrong :) … The spa itself is amazing. We decided on the salt water system and I am so glad we did. It is very easy to maintain, very little chemical use and when we get out, we don't feel like our skin have a film on it, like we have with other bromine/chlorine based spas that we had been in before. Although we haven't had to do it yet, I like the fact that the water only needs to be changed about every 9 months or so, rather than every 3-4 months, as with non-salt water spas. I do recommend getting your salt water spa at Arctic Spas :)