HC PRECISION AIR

Heating & Air Conditioning
Toronto ON M8X 1G3
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Reviews for HC PRECISION AIR

Average customer rating:
9.7 10 (35 reviews)

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Jody
Jody
2 reviews Kitchener, ON
0/10

Inexperienced and Caused damage to my Property

I hired HC Precision Air to move some low hanging ductwork and reroute my cold air return. The work was ok, but I witnessed his team sweeping dirt and debris into my cold air return. Additionally, they left dozens of small sharp sheet metal clippings around their work area. Finally they moved my furnace drain hose from the work area and didnt replace it, causing $373 worth of damage. When questioned about this, the owner said his team didnt know about the damage or the results of moving the drain hose. This is something very obvious that any competent HVAC company should be aware of. I DO NOT recommend Harold or HC Precision Air to anyone.

Approximate cost of services:
$1,200.00
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Company Response

Jody, We appreciate you taking the time to share your feedback with us. Our company takes a lot of pride in the work they do and our team did its best to clean all the debris and sheet metal clippings, considering the work conditions and your basement being under construction. Once the work was completed, we did a walk-through and you were happy with all work that was done, there was no mention/discussion brought up on the concerns you posted. Therefore, we are very suprised to see this review. We are very sorry that we were unable to meet your expectations

Kaz
Kaz
1 review Mississauga, ON
10/10

True Professionals!

Harold and his team are true professionals and are incredibly knowledgeable. They were able to quickly diagnose the issues with my system, got us back up in short order, and I feel we received good value for our money. HC Precision Air is our first call for HVAC services and I highly recommend them!

Approximate cost of services:
$4,500.00
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Company Response

Thank you Kaz, for your review!!! We are thrilled to hear that you are happy with the work that was performed. We appreciate you taking the time to recommend us. As always thank you for your business.

Vivian
Vivian
2 reviews Toronto, ON
10/10

Furnace maintenance

Harold has been our go-to guy for furnace and AC maintenance for several years. We've always been very happy with his professional, honest and personable service. He always keeps us appraised of status and what needs to be replaced or what can wait until next time. Thanks Harold!

Approximate cost of services:
$250.00
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Liz from Toronto
Liz from Toronto
3 reviews Toronto, ON
10/10

Fast, Efficient and Professional

I put in a request to HomeStars to have someone fix my central air conditioning. I promptly received a call back from Harold from HC Precision Air who said he could be there later the same day. Others also returned my call, but I chose Harold based on our phone call and his past reviews. On the phone, he was professional and very clear about his pricing, and what he would look for in his assessment of the problem. It turned out that I needed a whole new air conditioning unit. We talked about options and negotiated a deal on the spot for him to put in a new unit. He started working immediately. He removed the old unit and was back first thing in the morning with a new unit. By the end of the day, I had a new unit up and working beautifully. What I appreciated most about Harold was the following: he was always polite and professional; he was always happy to explain what he was doing and why; he was meticulous in his work and tested everything to make sure it was running as it should; he did an awesome job of cleaning up when done. I highly recommend Harold from HC Precision Air and would definitely call him again in the future.

Approximate cost of services:
$3,200.00
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Company Response

Thank you Liz, for your review!!! We are thrilled to hear that you are happy with the work that was performed. We appreciate you taking the time to recommend us.Thank you for your business. Harold

Amit
Amit
3 reviews Mississauga, ON
8/10

Great work, but clarify pricing

I needed to redirect a duct in the basement. The job involved removing/disconnecting ducts, waiting for some joist work, and then reconnecting and putting in new ducts. Harold did a good job and worked well with the other contractors doing the joist work.

My only issue was with the lack of upfront clarity on the price; throughout the wait time Harold constantly reminded me that he's only here for 3 hours and would raise the price it took longer. Billing for time is fair but we should be informed at the time of quoting the number of hours included and overtime costs - being told on the job [and constantly reminded] added stress on my side trying to push everyone to work faster. Also when I asked for some additional [minor] work during the wait time, I was reminded again that the price does not include that work even though he was just waiting! He still did it, which I appreciate, but the constant price pressure added stress and didn't feel good.

Overall the work was good and it was completed within budget. It was just more stressful than it needed to be; if we had discussed the price details and alternatives (e.g. leaving early and coming back later) in advance, it would have helped.

Approximate cost of services:
$300.00
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Company Response

Hi Amit, thank you for your review and your business.

dave
dave
3 reviews Toronto, ON
10/10

Installed electric water heater

We had to upgrade to a larger water heater. Found Harold on homestars. After reading all the great reviews of his business i booked an appointment for a quote. Harold was professional completely knew what he was talking about.
It was very easy to tell that he takes pride in the work he takes on and wants his clients to be happy.
I could not have found a better contractor to do the work we needed. Harold was professional, explained everything about the job, did what he said he would do, his fee was excellent and he left our place so tidy, you would
not know someone removed a water heater and installed a new one.
I would reccomend this gentleman in a minute!
Thanks for the fantastic work Harold!!

Approximate cost of services:
$1,000.00
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Company Response

Thank you Dave for your review!!! We are thrilled to hear that you are happy with the work that was performed. We appreciate you taking the time to recommend us.Thank you for your business. Harold

Jordan in Etobicoke
Jordan in Etobicoke
1 review Toronto, ON
10/10

Furnace Servicing

Harold came out promptly to service my furnace. He was quick, professional, and charged exactly what he said he would. I will definitely be calling him when it's time for a new furnace.

Approximate cost of services:
$180.00
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Company Response

Hi Jordan, thank you for your review. We appreciate your business and are glad to hear that you were happy with our service. We look forward to helping you out again when time arises!! Harold

Bittah Pupil in Etobicoke
Bittah Pupil in Etobicoke
2 reviews Toronto, ON
10/10

Furnace replacement

Harold was professional, courteous, and did a great job replacing our 30-year old furnace on short notice. We live in a 100-year old home and the work required careful attention. He was not only knowledgeable about every aspect of the job, but paid attention to aesthetics and charged a very fair price. Highest recommendation.

Approximate cost of services:
$5,500.00
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Company Response

We thank you for your kind words and recommendation! It is much appreciated and we value your business. Harold

Alex
Alex
1 review Vaughan, ON
10/10

heating duct work

Installed custom heating ducts in the basement. Harold was super helpful in explaining the installation process. He provided good insight and solutioning to the work that needed to be done. Always gave alternatives when ask upon.

Approximate cost of services:
$1,500.00
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Company Response

Thank you Alex for your review! We appreciate your business. Harold

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about HC PRECISION AIR

ALWAYS TRUST EXPERIENCE! From building a new home, to upgrading to a new more efficient heating and cooling system for your present home, HC Precision Air has all your HVAC needs. HC Precision Air is efficient, cost effective and reliable. We use trusted manufactured products and pride ourselves on great ...
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