Anchor Home Comfort

Shannon was great. He kept me informed, very friendly and made sure that the job was done right. All the Anchor ClimateCare team is great to deal with, they're always ready and willing to help any time.

We have always had excellent service from Anchor Climate Care in Orleans, including one or two emergency calls. However, we are particularly pleased with today's service, where technician Joe Saad discovered a leak in the gas line to the hot water heater. Upon consultation with his office, he gave us the option of making repairs or replacing the whole tank. We opted for the replacement because the tank is quite old. We were very impressed with Mr. Saad's ability to discover this problem as well as his generally competent and pleasant demeanour.

Checked, cleaned furnace and HRV for maintenance. He was friendly and clean, went about his work quietly and efficiently.

The technician from Anchor Climate Care, I believe his name was Matt, did an excellent job. He found the problem , fixed the problem and took the time to perform some other tests to see if everything else within the furnace was working properly. The technician was very helpful in explaining a few things to me as the homeowner and I am very pleased with his service. He also arrived at the exact time he said he would. Given it was a weekend this is very impressive.

No heat

Change gas pump
Parts available in truck

No cost for service call and part was on warranty

On service annual plan

I have been on a service plan for a few years (furnace, AC, fireplace and air exchanger) and am very satisfied with your services. Shannon’s work is always impeccable. He is professional and very thorough and efficient. He listens and then explains as required. Very clean and respectful of the environment. Also communications with the office staff are always pleasant. Thank you.

Technician arrived on time and was friendly and professional throughout the visit. Matt ensured that the duct cleaning equipment did not damage the floors or furniture, and the cleaning process was thorough and straightforward. Once the duct cleaning was complete, Matt inspected and cleaned the furnace, and adjusted the furnace settings to ensure optimal operation. Throughout the visit, Matt was very personable and was happy to explain what he was doing and how he was testing and adjusting the furnace. Overall we were very happy with the work, and would recommend Anchor ClimateCare to others.

Good and thorough assessment. Technician offers sounds advices for future planning. Completed in a timely fashion and explained all options clearly.

A thorough furnace maintainance was done by Matthew. He also explained how to start the humidifier for winter and turn it off for the summer months.

Annual on furnace, gas fireplace, humidifier. Xx Xx Xx Xx Xx. Xx Xx Xx Xx.