Anchor Home Comfort

Formerly Anchor Climate Care
Heating & Air Conditioning
Ottawa ON K1C 4M8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Anchor Home Comfort

Average customer rating:
9.6 10 (131 reviews)

Sort by

Private User
Private User
Private User reviews Gloucester, ON
8/10

Efficient, Got the Job Done but Lacks Attention to Detail

The sales person was knowledgeable. Installation happened within a day. Installers were quick and efficient but this meant that the attention to detail was not quite there (this did not effect the functioning of the heat pump, but you can tell when work is done with care vs. being done because it needs to be completed.) Overall, generally good experience.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Michele
Michele
1 review Ottawa, ON
10/10

HVAC install, A/C Furnace and Hot water tank

Dan and his colleagues/team were extremely efficient, friendly and clean in their installation of the 3 products. He walked me through the work that was done and the operation of the units. They were professional and completed all work as quoted.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Private User
Private User
Private User reviews , ON
0/10

Shower Attachment

Not impressed on being charged 200.00 Asked over the phone for a price quote wouldn't give me one since it all depended on the job. Feel like I was ripped off because I am a women and a senior. Would not ever hire them again.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Hi,

We appreciate you taking the time to share your thoughts with us. We're eager to assist you, but based on your Google username, we couldn't find your record in our system. To help us investigate further, could you provide additional details like the service date or the appointment name?

Please contact us at (613) 706-5165, where our team is ready to help and ensure your concerns are addressed promptly!

Peter
Peter
1 review Newington, ON
10/10

Heat pump installed

Great technicians that did my installation.
Sales staff were very helpful.
I would recommend them to friends and family

Approximate cost of services:
$111.11
Was this review helpful?
Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

helene.landers
helene.landers
1 review Cumberland, ON
10/10

new Ac unit

service was done quickly and with a lot of respect for myself, house and dog. I would recommend this company for sure

Approximate cost of services:
$8,700.00
Was this review helpful?
Company Response

Thank you, Helene.

Private User
Private User
Private User reviews Cumberland, ON
8/10

Gas fire place

They did a very nice clean job, very professional it took a while for the finish plate because of the stone on the fireplace but worth the wait

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Private User
Private User
Private User reviews Gloucester, ON
10/10

Furnace and air conditioning

For years have provided excellent maintenance and repair service for air conditioner and furnace in the home

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you!

Andre Dumont
Andre Dumont
1 review Embrun, ON
10/10

Tankless water heater

Service was good, efficient. Friendly technician. I've never had any complaints with work that I've had this company do.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for choosing and putting your trust in us!

Private User
Private User
Private User reviews Embrun, ON
4/10

A/C contol

A/C control broke after 2 years (Picture a mini iPad type). . Technician came put on an extremely old version and said that the one that we had is on backorder. That was about six or seven weeks ago. Again, it was two years old, and I was quite surprised when I was sent a bill for the visit, even though it was still on warranty. I still havent paid, but I still havent heard back from him.

Approximate cost of services:
$25.00
Was this review helpful?
Company Response

Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. We would appreciate it if you could provide us with more information. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (613) 706-5165. Thank you!

d0gb0ne
d0gb0ne
1 review Ottawa, ON
10/10

New Furnace and AC

Anchor did a great job, changed the furnace and AC and a very cool thermostat all in 1 day in February. They recommended the dual speed furnace and it works great lowering my heating bill. It finally got warm enough weather in May to try the AC and it worked fantastic.
They came and started the AC and tested it before I started it and they come extremely quickly.

I found Anchor to be very professional, prompt and reliable.

Approximate cost of services:
$14,500.00
Was this review helpful?
Company Response

Thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Anchor Home Comfort

For over 40 years, Anchor Home Comfort has been the trusted provider of HVAC services in Ottawa. We specialize in ensuring your home's comfort with our comprehensive range of HVAC solutions, including heating, cooling, air quality, plumbing, and electrical services.

We pride ourselves on quality work and customer satisfaction. Our expert technicians provide top-notch service for repairs, tune-ups, or complete installations of furnaces and air conditioners.

We offer 24/7/365 service because we know that HVAC issues can arise at any time. Whether it's a hot summer day or a chilly winter night, you can rely on Anchor Home Comfort to promptly address your heating and cooling needs. Our certified HVAC technicians are available even after hours, including weekends and holidays, at no extra charge.

Our service areas extend beyond Ottawa to include nearby communities such as Arnprior, Clarence, Embrun, Manotick, Orleans, and Rockland.

Experience the Anchor Home Comfort difference and enjoy unparalleled comfort in your home. Contact us today for reliable HVAC services that you can trust!

CATEGORIES
Heating & Air Conditioning, Electricians, Lighting, and Plumbing
PRODUCTS
- Furnaces - Air Conditioners - Humidifiers - Air Cleaners - Heat Recovery Ventilators (HRVs) - Hot Water Heaters/Tanks - Heat pump - Boilers - Generators - EV chargers - UV Air purifiers
SERVICES
- HVAC - Furnace installation - Furnace repair - Home furnace maintenance - Air conditioning installation - Air conditioning repair - Hot water heater installation - Water heater maintenance - Plumbing services, including repairs and installations - Electrical services, including repairs and installations - Drains and sewers, including repairs and maintenance - Generators - Duct Cleaning - Water Heater/Tanks - Water Purification
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://anchorhomecomfort.com/
YEAR ESTABLISHED
1986
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.