Joan Hildebrandt in Gloucester

We have always had excellent service from Anchor Climate Care in Orleans, including one or two emergency calls. However, we are particularly pleased with today's service, where technician Joe Saad discovered a leak in the gas line to the hot water heater. Upon consultation with his office, he gave us the option of making repairs or replacing the whole tank. We opted for the replacement because the tank is quite old. We were very impressed with Mr. Saad's ability to discover this problem as well as his generally competent and pleasant demeanour.